1604576 - hyperlinks added to email are changed, don't work in OWA

Status: RESOLVED INACTIVE

(Web Compatibility :: Site Reports, defect)

Description

[Rick Steeb]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Steps to reproduce:

Copy local network address from Explorer into Outlook email

Actual results:

"\dnx-na-sodium1\Engineering"
is changed to
"https://dnx-na-sodium1/Engineering"
*** ONLY if ENTER key pressed at end of line ***

Expected results:

Link should remain unchanged, as entered! (As was before [Firefox x64 v.71])

Comment 2

[Rick Steeb]

Attachment: BUGzilla_Hyperlink_Issue.PNG

Link sent is unmodified. Unable to open link using Outlook web access on Firefox due to "https:" prepend.

Comment 3

[Hani Yacoub, Desktop QA]

I couldn't manage to reproduce this issue.
Could you please download the Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem by creating a new profile , you have the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Thanks.

Comment 4

[Rick Steeb]

After further review, I've determined that the link is unaltered in the outgoing email, using OWA on Firefox. It is when attempting to open the link that the "https://" is prepended to the link, rendering it inoperative. OWA on Chrome does not produce this effect.

Comment 5

[Rick Steeb]

Attachment: OWA hyperlink problem with Firefox, not Chrome

Unable to install "nightly" version at this time

Comment 6

[Rick Steeb]

Attachment: Saved email message from OWA on Firefox

Saved email (OWA on Firefox) includes the erroneous "https://" prepend.

Comment 7

[Rick Steeb]

Attachment: Same email saved using OWA on Chrome

Saved email using OWA on Chrome does not alter the hyperlink!

Comment 8

[Rick Steeb]

Attachment: OWA_FIREFOX_BUG.png

Latest Firefox update still mulches OWA* hyperlink that points to local intranet folder.
MSIE, Chrome don't have this fault, as shown in attached composit screen cap's.

(*MS Outlook Web Access)

Comment 9

[Emma Humphries ☕️🎸🧞‍♀️✨ (she/they) [:emceeaich] (Pacific Time) use needinfo]

This looks like a WebCompat issue with OWA.

Comment 10

[Mike Taylor [:miketaylr]]

Hi Rick,

Can you help me understand the first step "Copy local network address from Explorer into Outlook email"? I'm not an Outlook user, so I'm not 100% sure what this means. How do you get the local network address from Explorer, and then do you just Ctrl+V inside the email body? thanks