1605629 - Change password for Firefox Account does not work

Status: RESOLVED INACTIVE

(Cloud Services :: Server: Firefox Accounts, defect)

Description

[Jason]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Steps to reproduce:

Click Firefox account, click settings, click account settings, click change next to password. Enter old and new passwords. click change.

Actual results:

nothing except for the dialog box "Update password" where site passwords are saved.

Expected results:

Confirmation on the web page that the password has been changed - your site doesn't record the change.

Comment 1

[:Gijs (he/him)]

Not a security bug that needs to stay hidden.

Comment 2

[Ryan Kelly [:rfkelly]]

Click Firefox account, click settings, click account settings, click change next to password. Enter old and new passwords. click change.
nothing except for the dialog box "Update password" where site passwords are saved.

I did a quick test to try to reproduce, but it worked fine for me. The account settings page transitioned away from the "change password" form and shows a "password was successfully changed" message.

I suspect some error happened when trying to change the password, but the account settings page did not surface it correctly. If you're still able to reproduce this, could you please try opening the web console while on the change-password page, and see if any errors are logged when you attempt to change the password?