Closed Bug 1605740 Opened 6 years ago Closed 6 years ago

History doesn't get cleared

Categories

(Toolkit :: Places, defect)

Product:
Toolkit
Component:
Places
Version:
71 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: bbenji, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:71.0) Gecko/20100101 Firefox/71.0

Steps to reproduce:

Select Clear Recent History, Select time range: everything. Click All boxes.

Actual results:

The cookies and logins seems to be cleared but my browsing history doesn't get clear. I have tried relaunching but this doens't change anything.
When I cleared my browsing history manually one website didn't want to get cleared and remained in the list.

Expected results:

The browsing history should have been cleared

Please do the following:

  1. Enter about:support into the address bar.
  2. Scroll nearly to the bottom, to the Places Database section.
  3. Click the Verify Integrity button and wait for the check to complete.
  4. Copy the entire output that has appeared below the aforementioned button and paste it in a comment here.
Component: Untriaged → Places
Flags: needinfo?(bbenji)
Product: Firefox → Toolkit

Task: checkIntegrity

  • Unable to check favicons.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed

Task: invalidateCaches

  • The task queue was cleared by an error in another task.

Task: checkCoherence

  • The task queue was cleared by an error in another task.

Task: expire

  • The task queue was cleared by an error in another task.

Task: originFrecencyStats

  • The task queue was cleared by an error in another task.

Task: vacuum

  • The task queue was cleared by an error in another task.

Task: stats

  • The task queue was cleared by an error in another task.

Task: _refreshUI

  • The task queue was cleared by an error in another task.
Flags: needinfo?(bbenji)
  1. Manually backup your bookmarks.
  2. Enter about:support into the address bar.
  3. Next to Profile Folder, click the Open Folder button.
  4. Quit Firefox.
  5. In the window that opened earlier, move the places.sqlite and favicons.sqlite files somewhere else, like the desktop.
  6. When you restart Firefox, history and site icon cache will be empty. Refer to step 1 to import the bookmark backup you created.
    Please keep a copy of the faulty database(s) at step 5 in case a developer needs more information, and report back if the above doesn't resolve the issue.

The priority flag is not set for this bug.
:mak, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(mak)

Unfortunately this is one of those database corruptions we can't do much about.

Did you ever use third party apps to cleanup Firefox?
Did you ever execute raw quesries on the database.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Flags: needinfo?(mak) → needinfo?(bbenji)
Resolution: --- → INCOMPLETE

Hi,
I've never used cleanup apps, nor executed raw queries on the database.
I just use some extensions (uBlock/Privacy Badger/I don't care about cookies).
Thanks Gingerbreadman, this solved it for me. No history clearing problems ever since.

Flags: needinfo?(bbenji)
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