Closed Bug 1606893 Opened 6 years ago Closed 5 years ago

JavaScript error: resource://gre/modules/PushDB.jsm, line 414: Error: Record ? does not exist

Categories

(Firefox :: Sync, defect, P3)

Product:
Firefox
Component:
Sync
Version:
73 Branch
Type:
defect

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: wtds.trabalho, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:73.0) Gecko/20100101 Firefox/73.0

Steps to reproduce:

  • Re-install Firefox Nightly
  • Configure Sync
  • See Errors
JavaScript error: resource://gre/modules/PushDB.jsm, line 414: Error: Record 0fc4cbcc-cb21-4f8b-b19a-da3bce18b8d7 does not exist

Actual results:

Errors:

1578068234448	Sync.AddonsReconciler	INFO	Registering as Add-on Manager listener.
1578068234448	Sync.AddonsReconciler	DEBUG	Adding change listener.
1578068234450	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
JavaScript error: resource://gre/modules/PushDB.jsm, line 414: Error: Record 0fc4cbcc-cb21-4f8b-b19a-da3bce18b8d7 does not exist
JavaScript error: resource://gre/modules/PushDB.jsm, line 414: Error: Record 0fc4cbcc-cb21-4f8b-b19a-da3bce18b8d7 does not exist
{}
1578068239451	Sync.Service	DEBUG	User-Agent: Firefox/73.0a1 (Linux x86_64) FxSync/1.75.0.20191217161753.desktop
1578068239451	Sync.Service	INFO	Starting sync at 2020-01-03 13:17:19 in browser session 06Tm6orSJVql
1578068239451	Sync.Service	DEBUG	In sync: should login.
1578068239452	Sync.Service	INFO	User logged in successfully - verifying login.

Expected results:

No errors. Thanks!

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0

Hi,

I have tested your issue on latest FF release 72.0 and latest Nightly build 74.0a1 (2020-01-07) and could not reproduce it using Ubuntu 18.04 and Windows 10. I didn't get that errors.
If the issue is still reproducible on your end, can you please retest this using latest FF release and latest Nightly build (https://nightly.mozilla.org/) and report back the results? When doing this, please use a new clean Firefox profile (https://goo.gl/AWo6h8), maybe even safe mode (https://goo.gl/AR5o9d), to eliminate custom settings as a possible cause.

Further, I am assigning a component to this issue in order to involve the development team and get an opinion on this. If is not the correct component please feel free to change it to an appropriate one.

Thanks for the report.

Component: Untriaged → Sync
Flags: needinfo?(wtds.trabalho)
Flags: needinfo?(lina)
Priority: -- → P3

Sorry this hasn't seen any activity in a while. Are you still seeing this error? If so, please attach the full sync error log for further debugging.

Thanks again for reporting this issue, but we are unable to determine the cause of the problem without the requested information. If you are able to provide this information, please just add a comment in this bug with that information and we'll get back to you as soon as we can, but in the meantime we are closing this bug so we can focus on the issues which we can address.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(wtds.trabalho)
Flags: needinfo?(lina)
Resolution: --- → INCOMPLETE
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