1610153 - selected custom menu language (langpack) ignored after update

Status: RESOLVED INVALID

(Core :: Internationalization, defect, P3)

Description

[Stefan Haas]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:72.0) Gecko/20100101 Firefox/72.0

Steps to reproduce:

Update Firefox (menu lang setting: de) on elementaryOS 5/ubuntu 18.04 via eOS AppCenter, restart Firefox (other reason)

This is related to Bug 1441135 but the lang pack is still valid, no need to update lang pack (add-on properly loaded and usable)

Actual results:

UI language switched to default (English) instead of (still selected and loaded valid) German langpack. After switching back and forth to de and restarting Firefox the language is restored properly (no new load need = langpack still valid for new FF version)

Expected results:

Use selected (and loaded valid) langpack after update

Comment 2

[Stefan Haas]

In all previous bugs there was always a notion of "updating a langpack" but in my report the existing langpack preference is ignored even without touching any langpack WHILE the currently loaded and select custom langpack is actually valid (otherwise switching back and forth would result in an outdated langpack version).

The preference is simply ignored when the new ff version is installed (even though the list of custom langpacks is retained). The installer shouldn't just use with the default langpack but consider the custom setting. This may result in an invalid langpack after the update but that's OK.

Comment 3

[Gingerbread Man]

(In reply to Stefan Haas from comment #0)

Update Firefox (menu lang setting: de) on elementaryOS 5/ubuntu 18.04 via eOS AppCenter, restart Firefox (other reason)
the lang pack is still valid, no need to update lang pack

Did you update from 72.0 to 72.0.1? If it was an update from a previous major version, then the language pack does need to be updated manually.

(In reply to Francesco Lodolo [:flod] from bug 1610110, comment 3)

The UI language falling back to en-US on updates is quite common, unfortunately.

Sounds like this. Do you know what this is actually a duplicate of?

Comment 4

[Francesco Lodolo [:flod]]

(In reply to Gingerbread Man from comment #3)

(In reply to Francesco Lodolo [:flod] from bug 1610110, comment 3)

The UI language falling back to en-US on updates is quite common, unfortunately.

Sounds like this. Do you know what this is actually a duplicate of?

It's not a dupe of that, here the user is losing the en-US dictionary, and getting en-GB instead.

Language packs don't include dictionaries, and the update problem is related to language packs (bug 1566084).

Comment 5

[Francesco Lodolo [:flod]]

I'm confused, I thought I was answering in a completely unrelated bug. Why are you quoting a comment from a different bug?

For this specific bug: according to the reporter, the language pack is still enabled in about:addons, but UI falls back to en-US.

1. What's the language of Ubuntu?
2. Can you copy and paste the international settings table at the bottom of about:support?

Comment 6

[Stefan Haas]

(In reply to Francesco Lodolo [:flod] from comment #5)

I'm confused, I thought I was answering in a completely unrelated bug. Why are you quoting a comment from a different bug?

For this specific bug: according to the reporter, the language pack is still enabled in about:addons, but UI falls back to en-US.

1. What's the language of Ubuntu?
2. Can you copy and paste the international settings table at the bottom of about:support?

Internationalisierung & Lokalisierung
Anwendungseinstellungen
Angeforderte Sprachen ["de"]
Verfügbare Sprachen ["en-US","de","en-GB"]
Anwendungssprachen ["de","und","en-US"]
Region-Einstellungen ["de-DE"]
Standardsprache "und"
Betriebssystem
Sprachen des Betriebssystems ["de-DE"]
Region-Einstellungen ["de-DE"]

Comment 7

[Stefan Haas]

(In reply to Gingerbread Man from comment #3)

(In reply to Stefan Haas from comment #0)

Update Firefox (menu lang setting: de) on elementaryOS 5/ubuntu 18.04 via eOS AppCenter, restart Firefox (other reason)
the lang pack is still valid, no need to update lang pack

Did you update from 72.0 to 72.0.1? If it was an update from a previous major version, then the language pack does need to be updated manually.

I noticed it since several version updates, nit just the recent one.

(In reply to Francesco Lodolo [:flod] from bug 1610110, comment 3)

The UI language falling back to en-US on updates is quite common, unfortunately.
That's the bug I was trying to report. Falling back = ignoring settings (without reason)

Comment 8

[Francesco Lodolo [:flod]]

(In reply to Stefan Haas from comment #6)

(In reply to Francesco Lodolo [:flod] from comment #5)

I'm confused, I thought I was answering in a completely unrelated bug. Why are you quoting a comment from a different bug?

For this specific bug: according to the reporter, the language pack is still enabled in about:addons, but UI falls back to en-US.

1. What's the language of Ubuntu?
2. Can you copy and paste the international settings table at the bottom of about:support?

Internationalisierung & Lokalisierung
Anwendungseinstellungen
Angeforderte Sprachen ["de"]
Verfügbare Sprachen ["en-US","de","en-GB"]
Anwendungssprachen ["de","und","en-US"]
Region-Einstellungen ["de-DE"]
Standardsprache "und"
Betriebssystem
Sprachen des Betriebssystems ["de-DE"]
Region-Einstellungen ["de-DE"]

This is current situation, but I assume your browser is correctly in German at this point? This is seems correct: German is available, and it's the requested language.

It would be important to check these values when the problem occurs, together with verifying that the language pack is indeed active in about:addons.

Comment 9

[Gingerbread Man]

(In reply to Francesco Lodolo [:flod] from comment #5)

I'm confused, I thought I was answering in a completely unrelated bug. Why are you quoting a comment from a different bug?

Because that's where you described the situation in this bug.

For this specific bug: according to the reporter, the language pack is still enabled in about:addons, but UI falls back to en-US.

And these were your exact words on the other bug report:
The UI language falling back to en-US on updates is quite common, unfortunately.

So I asked if you know of an existing bug report for this, since you say it's a common situation.

Comment 10

[Francesco Lodolo [:flod]]

(In reply to Gingerbread Man from comment #9)

(In reply to Francesco Lodolo [:flod] from comment #5)

I'm confused, I thought I was answering in a completely unrelated bug. Why are you quoting a comment from a different bug?

Because that's where you described the situation in this bug.

I'm going to mark the previous comment and this one as off-topic to avoid making the bug even less clear. Please note that I never commented in this bug before you quoted me, from a different one, so this really doesn't make sense.

Comment 11

[Mark Striemer [:mstriemer]]

I think this is blocked until we can get the about:support info when the issue is still occurring. If this happens again Stefan can you provide the state from about:support?

Comment 12

[Stefan Haas]

Surely, do you know when the next FF release is planned? Currently I am on canoncila/ubuntu 72.0.2

Comment 13

[Mark Striemer [:mstriemer]]

Looks like 73 should release around Feb 11.

Comment 14

[Tomislav Jovanovic :zombie]

Based on comment 5, looks more like a preferences bug than addons manager.

Comment 15

[Jared Wein [:jaws] (please needinfo? me)]

Firefox 73 has now been released. Can you reproduce this now?

Comment 16

[Stefan Haas]

Not the right test. about:addon tells that the DE LangPack is incompatible with FF 73.0 and disabled it. I'll try on next sub-release (73.0.1)

Comment 17

[:Gijs (he/him)]

(In reply to :Tomislav Jovanovic :zombie from comment #14)

Based on comment 5, looks more like a preferences bug than addons manager.

No, this is an issue with locale negotiation, per that same comment and comment #0 - the prefs are correct, the add-on is installed, but the wrong messages are being loaded in the UI.

Comment 18

[Makoto Kato [:m_kato]]

How about 73.0.1?

Comment 19

[pcmusic]

With 73.0.1 selected custom menu language (langpack) ignored after update.
Only French is available; When I type in English, I can't select English by right click for this language and ANY OTHER LANGUAGE. They don't show up in spite of being reinstalled. I never encountered this problem before.
It is urged to fix this bug.

Comment 20

[Francesco Lodolo [:flod]]

(In reply to pcmusic from comment #19)

Only French is available; When I type in English, I can't select English by right click for this language and ANY OTHER LANGUAGE. They don't show up in spite of being reinstalled. I never encountered this problem before.

Languages available in context menu for spell checking comes from dictionaries, not language packs.

Comment 21

[pcmusic]

Right, but those dictionaries DON'T SHOW UP anymore with the right click. What to do? Never had this before. Why don't they show up?

Comment 22

[pcmusic]

Thanks. I downloaded again the English dictionary and it appears again. I don't know why it has been automatically delated with the new Firefox update.

Comment 23

[Stefan Haas]

Now works as expected after FF update from 73.0 to 73.0.1 today (langpack was also updated)