161056 - SMTP accounts stop working

Status: VERIFIED DUPLICATE of bug 146488

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Nolte]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1b) Gecko/20020801
BuildID:    20020801

After re-configuring my SMTP accounts I recieved an error like this upon
attempting to send an e-mail:
Unable to connect to SMTP server %S.

I have attempted to re-configure my SMTP accounts, use different servers and
attempt sending via a different POP account but none have worked. I also seem to
be finding blank listings in the "Advanced" tab of the SMTP configuration.

Reproducible: Always
Steps to Reproduce:
1. Begin composing e-mail
2. Attempt sending
3. Recieve error

Actual Results:  recieved error message about not being able to connect to %S

Expected Results:  Send the e-mail

Comment 1

[Jo Hermans]

Reporter: I had something similar, but I was able to fix it myself. I got in the
mess when I noticed that there were 2 identical smtp-servers configured (this is
an old bug that comes back to me every few weeks), and I deleted one. All looked
fine, but I got the same errors as you.

I went the the Mail Preferences, and made sure that the SMTP-server of my
mail-account was hanged. In my case, I switched from 'always use default SMPT
server' to the one SMTP-server left. That fixed it.

Comment 2

[Peter Adolphs]

I have encountered the same problems (see both comments above) on Linux,
Mozilla 1.1a and 1.1b.

In addition, only the first SMTP-server is used, even if another one is set to
default (#160813). Maybe this is a related bug?

Comment 3

[Peter Adolphs]

I'm sorry: I haven't encountered the "Unable to connect to SMTP server %S." in
1.1b but only in 1.1a.

When I created a new profile under 1.1a, I also had multiple entries of the same
SMTP server, one entry for each added POP account. When I deleted one of them, I
got this message and also an empty entry in the SMTP server list which
reappeared after deleting.

Under 1.1b, I also get one copy of the same SMTP server for each POP account.
But I did not get the %S-message, and I could also delete the entries without
problems (so far).

Comment 4

[Nolte]

Problem also occurs with Netscape Mail in Netscape 6.2.3 after using the Mozilla
accounts and settings. So it's my best bet that Mozilla is having a problem
writing the settings properly.

Comment 5

[balpgm55]

I have the same problem.  It began when I upgraded from Release Candidate 3 to
1.1.  I have 2 POP3 accounts and one SMTP account defined.  Durint the install
somehow the POP3 accounts got switched and SMTP stopped working - it now always
gives the error that it can't connect to server %S

Comment 6

[Matthias Versen [:Matti]]

*** This bug has been marked as a duplicate of 146488 ***

Comment 7

[Vedran Miletic]

v