1611311 - Latest revision does not allow printing to pdf creator. It stops responding

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[againc]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

Steps to reproduce:

Tried printing to PDF Creator with Firefox with latest Firefox version 72.0.1.

Actual results:

Firefox stopped responding.

Expected results:

It should have opened a window asking for the location to save the created PDF file. I tried printing to PDF Creator from other applications and it works fine. I removed and re-installed PDF Creator with the same results.

Comment 1

[againc]

It worked fine on previous Firefox versions.

Comment 2

[Florencia Di Ciocco, NI to vbalducci]

Hi Againc,

I've tried to reproduce this bug on windows 10 on FF 72 and 74 but I couldn't. Do you use a specific extension for this?

On the other hand, does this issue occur with a fresh profile? you can find the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

If after doing this you can still reproduce the bug, could you send me a screenshot or a video of the bug? That always helps a lot.

Thanks in advance, Flor.

Comment 3

[againc]

Problem resolved at my end.

Comment 4

[Florencia Di Ciocco, NI to vbalducci]

Awesome, thanks for letting us know. I closed this bug as works for me.

Regards, Flor.