1611335 - Bad fonts being shown on various sites, ex: freida.ama-assn.org on MacBook Pro (13-inch, Mid 2012)

Status: NEW

(Core :: Layout: Text and Fonts, defect, P3)

Description

[Asif Youssuff]

Attachment: e6igZ2M2nhIs66VoMV4ADo_HRu70801PT9-AslKmcMc.png.webp

From: https://www.reddit.com/r/firefox/comments/es3k6b/can_someone_please_tell_me_why_my_font_encoding/

Site is: https://freida.ama-assn.org/Freida/

User says it happens in safe mode, as soon as they go to the site, and it happens in a fresh Firefox profile. User is using a MacBook Pro (13-inch, Mid 2012).

I am unable to reproduce the issue on my personal Macbook Air.

Comment 1

[Asif Youssuff]

Attachment: about:support

Comment 2

[Asif Youssuff]

Attachment: 5YSHBDm.png

User also observes the issue on https://www.reddit.com/r/milwaukee/

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:lsalzman, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 4

[Lee Salzman [:lsalzman]]

Jonathan, this looks potentially like a font selection issue?

Comment 5

[Jonathan Kew [:jfkthame]]

I'm guessing from the original screenshot that the user may have an old, incompatible version of Helvetica installed locally - maybe one that has migrated from a much older installation - and this is leading to some kind of confusion.

(Can't really investigate the screenshot from comment 2, as the page I see when I go to https://www.reddit.com/r/milwaukee/ looks quite different from what's shown there. But it might also be about Helvetica.)

Comment 6

[Asif Youssuff]

(In reply to Jonathan Kew (:jfkthame) from comment #5)

(Can't really investigate the screenshot from comment 2, as the page I see when I go to https://www.reddit.com/r/milwaukee/ looks quite different from what's shown there. But it might also be about Helvetica.)

My guess is that this page may actually be https://old.reddit.com/r/milwaukee/