1612753 - Snippets on new-tab-page have missing link/button (e.g. "A healthy internet depends on you. Learn how you can make a difference." with no link/button to learn)

Status: RESOLVED DUPLICATE of bug 1609635

(Firefox :: Messaging System, defect)

Description

[Daniel Holbert [:dholbert]]

Attachment: image.png

For the past few days on my Surface Pro 3 machine, I've noticed that the bottom-of-the-new-tab-page "Messages from Firefox" popups are missing any sort of link/button, when it looks like they're meant to have one

For example, right now I have a message there saying:

A healthy internet depends on you. Learn how you can make a difference.

...but there's no link/button that I can click to learn how to make a difference.

Comment 1

[Daniel Holbert [:dholbert]]

Attached screenshot shows the snippet, with devtools open to visualize where perhaps the button/link might be expected to be.

I'm guessing the empty div (highlighted in devtools) is perhaps supposed to contain the link/button?

I'm using Nightly 74.0a1 (2020-02-02) (64-bit) on Ubuntu 19.10, on a Surface Pro 3 machine.

Comment 2

[Daniel Holbert [:dholbert]]

Attachment: screenshot of WebVR snippet with no link/button to follow up

Here's a screenshot of another message that I saw yesterday that had this issue (clearly it's intended to have a link/button to followup, but there's nothing).

Comment 3

[Ed Lee :Mardak]

Looks like <link0> isn't getting inserted ?

{
  "weight": 50,
  "template": "simple_snippet",
  "template_version": "1.0.0",
  "content": {
    "text": "Create VR experiences with <link0>WebVR in Firefox</link0> — it's powerful, open source and easy to learn.",
    "icon": "https://snippets.cdn.mozilla.net/media/icons/0e892f3b-d54b-4896-94cc-da4486c79fec.png",
    "section_title_icon": "https://snippets.cdn.mozilla.net/media/icons/5878847e-a1fb-4204-aad9-09f6cf7f99ee.png",
    "section_title_text": "Messages from Firefox",
    "section_title_url": "https://support.mozilla.org/kb/snippets-firefox-faq?utm_source=desktop-snippet&utm_medium=snippet&utm_campaign=f100 mozilla VR&utm_term=20973&utm_content=REL",
    "tall": false,
    "block_button_text": "Remove this",
    "do_not_autoblock": false,
    "links": {
      "link0": {
        "url": "https://vr.mozilla.org/?utm_source=desktop-snippet&utm_medium=snippet&utm_campaign=f100_week14_mozvr_v1&utm_term=20973&utm_content=rel"
      }
    }
  },
  "id": "20973",
  "campaign": "f100 mozilla VR",
  "targeting": "((currentDate|date - profileAgeCreated) / 604800000) >= 15 && ((currentDate|date - profileAgeCreated) / 604800000) < 16",
  "provider_url": "https://snippets.cdn.mozilla.net/6/Firefox/74.0a1/20200131013147/Darwin_x86_64-gcc3/en-US/release/Darwin%2019.0.0/default/default/",
  "groups": [
    "snippets"
  ],
  "provider": "snippets"
}

Comment 4

[Daniel Holbert [:dholbert]]

Attachment: screenshot from Win10, with "Here's our piece on online advertising, explained" snippet

I see the issue on Win10 on the same machine, too, FWIW, on some snippets, whereas other snippets work fine and have a button.

Affected (no link/button when I'd expect one). I've attached a screenshot of #1.
(1) What is targeted advertising? What about site retargeting, and cross device tracking? Here's our piece on online advertising, explained.
(2) You might have heard terms like “dynamic pricing” or “behavioral profiling”. Here are no-judgement digital definitions on what they mean, and how they impact you.

Unaffected (there is a button):
(3) Learn about the most common online advertising strategies, and reduce what advertisers know about you. [Here's how]
(4) The future is now. And tomorrow. It actually just keeps going. Get updated on the tech of the future with Mozilla Labs news. [Learn More]

Comment 5

[Daniel Holbert [:dholbert]]

Comment 4 (win10 info) was using Nightly from yesterday, if it matters: 74.0a1 (2020-02-01) (64-bit)

(And after updating, nothing's changed: I'm still seeing the exact same behavior/snippets from comment 10 in today's nightly, as well.)

Comment 6

[Daniel Holbert [:dholbert]]

Attachment: screenshot of affected |You might have heard terms like "dynamic pricing"...| snippet with devtools open to show the DOM

Comment 7

[Daniel Holbert [:dholbert]]

Attachment: screenshot of *unaffected* (working correctly!!) |The future is now...| snippet with devtools open to show the DOM

Comment 8

[Ed Lee :Mardak]

This might be a dupe of bug 1609635