1613220 - Right click menu without text on macOS

Status: RESOLVED WORKSFORME

(Core :: Widget: Cocoa, defect, P2)

Description

[Lei Nelissen]

Attachment: Shows top bar options disappearing, as well as the text contents of the right click menu

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:73.0) Gecko/20100101 Firefox/73.0

Steps to reproduce:

Have not found a way to consistently reproduce, it happens semi-randomly, a couple times a week. It occurs during normal browsing.

Actual results:

The text contents of the right-click menu disappear. I can still click all corresponding options, it's just that they're about two pixels in height, so that it is very hard. Additionally, the top bar loses all items. A new window that is opened does not contain the error.

Expected results:

Right click menu contains text. Top bar contains menu items.

Comment 1

[Alin Ilea, Desktop Test Engineering]

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

I have tested your issue on latest FF release 72.0.2, Beta 73 and latest Nightly 74.0a1 (2020-02-09) and could not reproduce it using Mac OS 10.15 and Windows 10. I tried to invoke the context menu multiple times but without success in my tries to reproduce the issue.

If the issue is still reproducible on your end, can you please retest this using latest FF release and latest Nightly build (https://nightly.mozilla.org/) and report back the results? When doing this, please use a new clean Firefox profile (https://goo.gl/AWo6h8), maybe even safe mode (https://goo.gl/AR5o9d), to eliminate custom settings as a possible cause.

Thanks for the report.

Comment 2

[Lei Nelissen]

I have not been able to reproduce this consistently. I'll get back here as soon as I am able to.

Comment 3

[Jan Endel]

I had a same problem on Firefox 73 with macOS 10.15 Beta (19A582a) plus whole menu on main bar disapear (beside Firefox buton itself), after I updated my firefox to version 73.0.1 problem disapear.

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 5

[andre.obrien877]

I also just had the issues where the buttons disappear in the right click menu and also the top bar menu, as well as an additional issue where cmd + f wouldn't open find.

All the issues were fixed by opening a new Firefox window, however this is a bit unintuitive to users.

I'm currently using Firefox Developer Edition 74.0b7 and MacOS 10.15.3 (19D76)). I'll update to the latest version of Firefox and report back if it happens for me again

Comment 6

[Satya Kresna]

Attachment: Right click without text on Mac OS version 10.15.3 and Firefox version 73.0.1

Hi, I'm also facing the same bug with Mac OS version 10.15.3 and Firefox (stable) version 73.0.1 when right click and also my friends who use Mozilla get this bug and Menu bar (top) hidden after right click. I cannot a fixed pattern to find that bug. I don't use any extensions when get this bug.

Comment 7

[Logan Rosenstein]

This has been happening to me the majority of the time every day since the recent OS update.
MacOS Catalina 10.15.3
Firefox 73.0.1

Comment 8

[Logan Rosenstein]

(In reply to Logan Rosenstein from comment #7)

This has been happening to me the majority of the time every day since the recent OS update.
MacOS Catalina 10.15.3
Firefox 73.0.1

screenshot

Comment 9

[BugBot [:suhaib / :marco/ :calixte]]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:spohl, since the bug has high priority, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 10

[Stephen A Pohl [:spohl]]

No new reports in over 2 years. Please reopen if this is still occurring.