Closed Bug 1613251 Opened 5 years ago Closed 4 years ago

Thunderbird 68.4.2 will not open start page on web when English United States Dictionary 68 ESR is Activated

Categories

(Thunderbird :: Add-Ons: General, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: db16935, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36

Steps to reproduce:

Reinstalled thunderbird with add-ons disabled and it worked. When reactivating The dictionary the start page fails to show up. Disabling dictionary fixes issue

Is this only at startup? When you do Go > Mail Start Page? Or both?
What new error appears in Error Console (ctrl+shift+J) when you reactivate dictionary and go start page?

In my attempt to resolve, I re-downloaded Thunderbird and launched the .exe file. Now the dictionary is gone from add-ons and the start page doesn't work ever. It's not the new software revision. The Thunderbird program on this computer is hosed. I don't have the problem on my other laptop. I thought re-downloading would overwrite any bug. That doesn't work. Is there any way to re-generate the base program without losing my email and calender?

Spell checker no longer works as well although it's checked in options.

When I restart Thunderbird in safe mode, close that and restart normally the Start Page works, but only one time. I can then close Thunderbird, reopen it and the Start Page is blank again. Twilight zone.

And (repeating) when it doesn't work, what error(s) appears in Error Console (ctrl+shift+J)

Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:3
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:13
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:14
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:15
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:16
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:17
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:18
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:19
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:20
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:21
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:22
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:23
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:24
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:25
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:26
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:27
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:28
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:29

Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:30
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:31
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:32
Ignoring unrecognized chrome manifest directive 'overlay'. chrome.manifest:33
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:38
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:39
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:40
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:41
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:42
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:43
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:44
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:45
Ignoring unrecognized chrome manifest directive 'style'. chrome.manifest:46
WebExtensions: Loading add-on preferences from C:\Users\Dominick\AppData\Roaming\Thunderbird\Profiles\a5167y2a.default\extensions\tbsortfolders@xulforum.org.xpi ext-legacy.js:190
WebExtensions: Firing profile-after-change listeners for tbsortfolders@xulforum.org ext-legacy.js:194
WebExtensions: Loading add-on preferences from C:\Users\Dominick\AppData\Roaming\Thunderbird\Profiles\a5167y2a.default\extensions{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi ext-legacy.js:190
WebExtensions: Firing profile-after-change listeners for {e2fda1a4-762b-4020-b5ad-a41df1933103} ext-legacy.js:19

Sorry I didn't send that the first time. Thank you for all your help....Dominick

Any suggestions?

I have no suggestions

Ok, what language version of Thunderbird is installed? I assume not en_us given you have an addon for the dictionary.

How is the dictionary being installed? I see no way in Options > Composition > Spelling to disable a dictionary, only to add one.
The dictionaries tab in the addon manager does allow ditionaries to be Disabled, but I see no link between loading the stat page (which does not load for me anyway) and a dictionary.

I installed en_us because the spellchecker stopped working 6 months ago without it. The bottom line is the profile software is hosed. If there is no way to rebuild that without starting from scratch then I guess I'll live with it. What I'm sure would fix it is a complete deletion and re-installation of Thunderbird including the profile. I'll do that when I re-image my laptop. I'm going to put a SST drive in. Thanks for your responses and help.

Sounds like corrupt profile. Let usknow what happens with a new profile

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.