Closed Bug 1613650 Opened 4 years ago Closed 4 years ago

Error opening the input device with a particular bluetooth device on OSX

Categories

(Core :: Audio/Video: cubeb, defect)

defect
Not set
normal

Tracking

()

RESOLVED FIXED

People

(Reporter: padenot, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(1 file)

Attached file logs.txt

There are some failure near the bottom of this log.

Flags: needinfo?(cchang)

STR:

  1. Connect bluetooth headphones.
  2. Open Firefox and go to whereby.com.
  3. Open a room and click on "Request permissions".
  4. Make sure that the bluetooth device is the one selected and click "Allow".
  5. Click "Join meeting".

Expected result:

  • The video and the sound works fine.

Actual result:

  • The video is blank and there is no sound. At some point the bluetooth device is automatically deactivated and the image starts without any issue.

(In reply to Oana Botisan, Desktop Release QA from comment #1)

STR:

  1. Connect bluetooth headphones.
  2. Open Firefox and go to whereby.com.
  3. Open a room and click on "Request permissions".
  4. Make sure that the bluetooth device is the one selected and click "Allow".
  5. Click "Join meeting".

Expected result:

  • The video and the sound works fine.

Actual result:

  • The video is blank and there is no sound. At some point the bluetooth device is automatically deactivated and the image starts without any issue.

I am not able to reproduce this with my Airpod.

Paul,

Are you able to reproduce it? Does this only happen with WH-CH500? Not sure what happen from the log, does this happen when plug or unplug the WH-CH500? or it can be reproduce by the STR above?

BTW, The switching_device used when switching the devices may have data race, it will be fixed by cubeb-coreaudio-rs #47

Blocks: 1530713
Flags: needinfo?(cchang) → needinfo?(padenot)

Oana, would it be possible to try again? We've fixed a thing or two in the area. If it still happen, we'll get the same headset and debug locally. Thanks!

Flags: needinfo?(padenot) → needinfo?(oana.botisan)

Hello Paul,
I am sorry that I didn't respond sooner, but I was on PTO.
I can't seem to reproduce the issue neither on the latest Nightly nor Nightly from 2020-02-06. So I am not sure if this issue is fixed or not.
I used the exact same macBook, the same headset and the steps from comment 1, but still couldn't reproduce the issue.

Flags: needinfo?(oana.botisan)

No worries. It's not surprising because it was a race. Chunmin has done lots of work in between that might have improved this, considering those Sony, like their headphone counterpart do rapid bluetooth protocol/device switching when opening the mic.

I'm closing this, but we can always reopen or file a new one. Thanks!

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
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