"Programming bug" reported when setting up new email account manually
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: mail, Unassigned)
References
Details
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:72.0) Gecko/20100101 Firefox/72.0
Steps to reproduce:
This is on Ubuntu 18.04.3 LTS, Thunderbird 68.2.2 (64-bit). Cannot manually update versions, etc., as this is rolled out automatically by my company.
- Start
thunderbird
from gnome-terminal - Open Preferences > Account settings
- Open Account Actions > Add email account
- Enter name, email address, password
- click Continue
- Account found (Exchange account, but am not allowed to install the Owl add-on): Click Manual config
- Enter config details:
- IMAP, Port 993, (SSL/TLS alreaedy in field)
- SMTP, 587, (STARTTLS already in field)
- Incoming = email address, Outgoing = emtpy
- Click Re-test
- Thunderbird finds settings (Kerberos/GSSAPI)
- Click Done
Actual results:
I get a pop-up with "Programming bug. Assertion failed, see log."
Stack trace:
1581498080170 addons.xpi WARN Not converting unknown addon type undefined
1581498088288 addons.xpi WARN Can't get modified time of /usr/lib/thunderbird/features/wetransfer@extensions.thunderbird.net
Programming bug. Assertion failed, see log.
-- Exception object --
- _message (string) 'Programming bug. Assertion failed, see log.'
- stack (string) 615 chars
- constructor (function) 4 lines
- message (string) 'Programming bug. Assertion failed, see log.'
- toString (function) 3 lines
-- Stack Trace --
Exception@chrome://messenger/content/accountcreation/util.js:147:3
NotReached@chrome://messenger/content/accountcreation/util.js:159:13
assert@chrome://messenger/content/accountcreation/util.js:19:11
needed@chrome://messenger/content/accountcreation/emailWizard.js:2074:5
open@chrome://messenger/content/accountcreation/emailWizard.js:2132:23
onCreate@chrome://messenger/content/accountcreation/emailWizard.js:1886:30
oncommand@chrome://messenger/content/accountcreation/emailWizard.xul:1:20
MsgAccountManager@chrome://messenger/content/accountUtils.js:290:12
oncommand@chrome://messenger/content/messenger.xul:1:1
2020-02-12 10:03:21 mail.setup ERROR Error creating account. ex=Programming bug. Assertion failed, see log., stack=Exception@chrome://messenger/content/accountcreation/util.js:147:3
NotReached@chrome://messenger/content/accountcreation/util.js:159:13
assert@chrome://messenger/content/accountcreation/util.js:19:11
needed@chrome://messenger/content/accountcreation/emailWizard.js:2074:5
open@chrome://messenger/content/accountcreation/emailWizard.js:2132:23
onCreate@chrome://messenger/content/accountcreation/emailWizard.js:1886:30
oncommand@chrome://messenger/content/accountcreation/emailWizard.xul:1:20
MsgAccountManager@chrome://messenger/content/accountUtils.js:290:12
oncommand@chrome://messenger/content/messenger.xul:1:1
Somewhat related to bug 1120089
Expected results:
The account is correctly set up.
Comment 1•5 years ago
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||
Can you re-test with 68.5 (just out). There were a lot of fixes in this area since 68.2.2
Reporter | ||
Comment 2•5 years ago
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(In reply to Magnus Melin [:mkmelin] from comment #1)
Can you re-test with 68.5 (just out). There were a lot of fixes in this area since 68.2.2
Would love to, but I'm restricted to use what our IT dept. pushes down the install pipeline. I can ask them to update to 68.5, and will report back then.
Comment 3•5 years ago
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Hi Stephen. What is your current status with retesting?
Updated•5 years ago
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Description
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