161491 - experian.com - major consumer credit agency web site not Mozilla compatible

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[Felix Miata]

2002080508 OS/2 trunk

Home page is http://www.experian.com/consumer/. Above URL is a link on home page
to "Request an investigation". Upon proceeding to complete the information on
subsequent pages eventually is reached  a blank page
https://www.experian.com/consumer/cac/TermsAndConditions, and further progress
is impossible. Along the way is reached
http://www.experian.com/consumer/cac/01_LoginPrivacyPage.jsp, where IE or 4xp
are recommended.

Comment 1

[Mike Kaply [:mkaply]]

Not OS/2 specific

Comment 2

[Felix Miata]

Conforming to guidelines: summary, priority, severity.

Comment 3

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 4

[John Hopkins (:jhopkins)]

I'm not a customer of that site, but FYI the first two URLs above no longer seem to be valid.  However, I noticed the "Client Access" drop-down on the right doesn't do anything or respond when I click "Go".
[Firefox 4.0b10]

Comment 5

[Chris Lawson (gone)]

(In reply to comment #4)
> However, I noticed the "Client Access" drop-down on the
> right doesn't do anything or respond when I click "Go".
> [Firefox 4.0b10]

That seems to work OK in a recent Camino nightly. If there's something broken, though, it probably ought to be filed as a new TE bug. I'm going to resolve this one FIXED by site redesign.