Insane CPU use in latest version
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: throwaway08824, Unassigned)
Details
(Keywords: perf)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0
Steps to reproduce:
Start Thunderbird, allow it to update to latest version. Versions 68.4.2 through 68.5.0 are affected.
Actual results:
CPU use is not sustainable on consumer laptops. You need to stop developing on high powered machines, or at least test on cheap consumer hardware.
Thunderbird is almost unusable now on the following:
AMD A8-4500M APU or Intel Pentium N3710
Previous versions of Thunderbird worked fine.
Someone added something without thinking or testing or cpu profiling. It looks like it was UI/UX work - which is the usual culprit in such cases. It is very Dilbert.
Please revert the changes and refrain from untihinking modification of the UI. Don't let the C# .net kids at the code. Please.
Expected results:
It should run normally. Not pause for minutes at a time processing some stupid UI skin that the kids put on top of the old code.
Also, a throwaway email account was created to post this bug, because you can't just post people's email addresses just because they created an account. You'll need to fix that too.
Reporter | ||
Comment 1•5 years ago
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A hint as to what may be happening:
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: chrome://messenger/content/mailWindowOverlay.js:1872
Comment 2•5 years ago
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Your posting wanders a bit and doesn't sound very professional. Anyway, please start Windows' safe mode with networking enabled
- win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird
If problem does not go away, check tools > activity manager to see what might be happening in the background, and Windows task manager to tell us what % of CPU is being used by Thunderbird.
Please post to let us know results.
Reporter | ||
Comment 3•5 years ago
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No. Do your own QA, that is what I am telling you you need to do.
I know my stuff and I know when an application has jumped the shark. Thunderbird has jumped it just like Fonzi.
It is just as likely disk use as cpu.
If you want me to perform QA on your product, you can hire me. But I would not be "professional" for the PC kids that run things today. I tell it like it is, and people can't handle that today. Which is why stuff like this happens.
I can go back to mail or mutt on the commandline I guess.
Comment 4•5 years ago
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If you newly setting up Thunderbird, it will use CPU to download and index all your messages.
But without more data from you this isn't actionable nor is it possible to advise you what might be happening on your system.
Feel free to add data at a later time.
Description
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