From Bugzilla Helper: User-Agent: Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.1b) Gecko/20020808 BuildID: 2002080808 TalkBack crash report TB9126733W refers, but it contains an error. The description below is more accurate. I have Remote Access set to start automatically whenever an appropriate application is started. I downloaded a message (an online magazine, ‘Andante’, to which I subscribe). I then set Mozilla to ‘Offline’ and disconnected Remote Access from the line. I clicked on ‘Andante’ in the Inbox window so as to open it, and Remote Access immediately started to connect to the line, even though the on/offline icon in the bottom right corner of the mail window still showed ‘Offline’. I did not wish to go online (I wanted my telephone line to remain accessible to an expected telephone call), so I clicked ‘Cancel’ in the Remote Access window, and then started to scroll in the window in which ‘Andante’ was partially displayed. At this point Mozilla crashed and TalkBack opened. After filling in (inaccurately, I am afraid) and sending the Talkback report, a ‘See Finder’ message appeared and that led to a message telling me that Mozilla had unexpectedly quitted because an error of Type 3 had occurred. I then tried the whole process again, with the same result (I did not, however, send another TalkBack report), except that the final message said ‘error of Type 2’. Reproducible: Always Steps to Reproduce: 1. Set Remote Access to ‘Connect automatically when a TCP/IP application is started’. 2. Download a mail message. 3. Set Mozilla to ‘Offline’. 4. Click on the name of the message in the Inbox window. 5. When Remote Access starts to connect, click on ‘Cancel’. 6. Start to examine the message (try scrolling down). Actual Results: 4. – 5.: Remote Access starts to connect. 6.: Mozilla crashes. Expected Results: 4. – 5.: Remote Access should not be activated. 6: In any case, Mozilla should not crash when examining a downloaded message while offline. Mac G3 (old beige). OS 9.2.2. Classic theme. Remote Access set to start automatically.
Created attachment 94612 [details] Saved mail messagewhich caused the malfunctioning This was the message that caused the sequence of events detailed in my report.
I have now discovered that this misbehaviour (both the unwanted starting of Remote Access and the crashing after scrolling) happens not only with the downloaded ‘Andante’ message in the Inbox, but also with the saved .eml message on my desktop. But I have also discovered that it is special to this particular message, and does not happen with other e-mails. In the case of the ‘Andante’ message saved to my desktop, Remote Access started, I clicked ‘Cancel’, I started to read the saved message, I then scrolled down a little, but it was several seconds before Mozilla crashed. This time, though, it made my computer crash also!
um, wouldn't it be talkback that's making the network request and causing remote access to get invoked? If you turn off talkback, I doubt remote access would get invoked. Why you're crashing (the actual problem), I don't know.
Using same 20020808 on mac 9.2.2, I couldn't bring remote access up (no modem) but I did download the mesg, went offline and tried reading it and I had no problems. no crash. Tried scrolling and no problems.
Summary: When Mozilla is set to ‘offline’, opening a previously downloaded message starts Remote Access. → When Mozilla is set to "offline," opening a previously downloaded message starts Remote Access.
Dear Bienvenu, No, I don't think so, because Remote Access gets started before there is any question of TalkBack. The crash only occurs after Remote Access has been cancelled and I have returned to the message. And TalkBack is the last link in the chain, being triggered by the crash and not before.
Dear Bienvenu, No, I don't think so, because Remote Access gets started before there is any question of TalkBack. The crash only occurs after Remote Access has been cancelled and I have returned to the message. And TalkBack is the last-but-one link in the chain, being triggered by the crash and not before, the last one being Remote Access starting up for the second time.
Dear Qchan, That is a different situation. It is only the unwanted starting of Remote Access and its cancellation that leads to the crashes.
well, that message has html in it which might try to generate some network protocol (though the Mozilla networking code should not do so when offline) - what exactly do you mean, "Remote Access set to start automatically whenever an appropriate application is started."? Usually, those things are dial on demand, where whenever a network connection is attempted, the dialer gets invoked, and really have nothing to do with applications per se.
Related to bug 161776?
pretty darn good bet that it is the same bug.
If you were to open Remote Access and click on Options, you would find 'Connect automatically when starting TCP/IP applications'. When this is checked, as I have done, Remote Access dials and begins to connect to the internet immediately after a browser, or Sherlock, or many other applications, are started. In Netscape 4.79, if it is set to start offline or is made to go offline, it does not start Remote Access. In Mozilla – at least in the case of that particular message – it did.
Michael, I don't have a mac here, so I couldn't do that. thanks for the info - my guess is that the text in that options dialog is misleading and remote access is just invoked whenever a tcp connection is attempted, not when an application that might require tcp is launched. Anyway, I think bug 161776 is what's causing the connection to get attempted. I'm not sure about your crash - there's no valid stack trace there. But, as you say, if the connection was not attempted, i.e., bug 161776 was fixed, then you wouldn't have problem.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Bienvenu (what a good name!), Thanks for both comments, and I shall try deleting the 'Sent' file.
This bug is targeted at a Mac classic platform/OS, which is no longer supported by mozilla.org. Please re-target it to another platform/OS if this bug applies there as well or resolve this bug. I will resolve this bug as WONTFIX in four weeks if no action has been taken. To filter this and similar messages out, please filter for "mac_cla_reorg".
Status: NEW → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
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