1619252 - [Amazon Prime] Video freezes if seeking back or forward when in PIP mode

Status: NEW

(Toolkit :: Video/Audio Controls, defect, P3)

Description

[Anca Soncutean [:Anca], Desktop Release QA]

Affected versions

• 74.0b9
• 75.0a1 (2020-03-01)

Affected platforms

• Windows 10
• macOS 10.15

Steps to reproduce

Preconditions:

• For beta set media.videocontrols.picture-in-picture.keyboard-controls.enabled on true

1. Login into amazon prime video
2. Play a video
3. Enter in PIP mode
4. Press right or left arrow

Expected result

• The video seeks 15 second forward (or backward) and resumes without any issue

Actual result

• The video freezes indefinitely

Regression range

• Not a regression, introduce when this functionality was implemented (bug 1602841)

Additional notes

• Not reproducible with Ubuntu
• Not reproducible with youtube, facebook, cnn or twich

Comment 1

[Adam Stevenson [:adamopenweb]]

I can't reproduce this now. Anca, can you still repro?

Also, I should have updated this bug that I contacted Amazon about this a couple weeks back.

Comment 2

[Anca Soncutean [:Anca], Desktop Release QA]

(In reply to Adam Stevenson [:adamopenweb] from comment #1)

I can't reproduce this now. Anca, can you still repro?

I can still reproduce this issue intermittently with the latest Nightly (2020-04-06). Not sure if relevant in this context, but I use a VPN to play the amazon prime videos. If toggling the Play/Pause button from pip window (more than two times), the video resumes eventually, other wise it is stuck indefinitely. - see the screencast.