Closed Bug 1620579 Opened 5 years ago Closed 5 years ago

MP4 Plays one time from start to near finish and then errors out

Categories

(Core :: Audio/Video: Playback, defect)

68 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1621852

People

(Reporter: davidwill91, Unassigned)

Details

Attachments

(2 files)

Attached image 2020-03-06.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36

Steps to reproduce:

This link has been used for different bugs, so I will use it here as well. MP4s will play from start to finish, but near the end (096) the player crashes and shows "Video can't be played because the file is corrupt."

https://video.twimg.com/tweet_video/EOS-yMjUwAAAGB-.mp4

I have tried this on Firefox (68.5.0), Firefox Preview (3.2.1), and Firefox Preview Nightly (200306 06:01 (Build #20660605)> I see the same result on all 3. I have tried running without addons, and I have cleared cache + data for all 3 to start from scratch.

I do not see the issue when using chromium based browsers (Chrome, Brave, Opera)

I see this on my phone (galaxy S10+ - Android 10)

I do NOT see this on my old phone (OnePlus 6 - Android 10)

I borrowed a new unused S10+ and it also showed the same issue

I am happy to add any logs to assist with this, but I'll need to know where to pull them from

Does anyone else have this problem?

Component: General → Audio/Video: Playback
Product: Firefox for Android → Core
Version: Firefox 68 → 68 Branch

Hi David,

Thanks a lot for helping report the bug. Could you please use adb logcat to capture the log and upload it here?

Flags: needinfo?(davidwill91)
Attached file Print_At_Error_log
It looks like this is the message that prints when the video errors out

It looks like this is the message that prints when the video errors out

is also printed in the remote debugger for firefox preview when the video errors
NS_ERROR_DOM_MEDIA_FATAL_ERR

I will attach the full logcat file if needed

Flags: needinfo?(davidwill91)

Thank you, David. Full log would be very helpful.

Also, could you please provide the full GV version number in the Firefox Review Nightly? We fixed a bug that releases the Android decoder prematurely recently and it may not be in the version you use yet. Or, please upgrade to the latest Firefox Review Nightly and see if the problem still happens. Much appreciated.

Flags: needinfo?(davidwill91)

I couldn't find exactly what you were asking for on ff or beta, but saw the following with all versions I could find

Firefox 68.6.01 - has issue

Firefox beta 68.7b1 - has issue

Firefox Nightly [03/17] - has issue
Nightly 200317 18:00 (Build #2015729171)
37.0.20200317130045, 4b0491cf4
GV: 76.0a1-20200316092804
AS: 0.55.0

Firefox Preview [03/09] - has issue
4.0.0 (Build #20691754)
34.0.3, 2ea2576f4
GV: 74.0-20200226031638

Firefox Preview Nightly [03/17] - has issue
Nightly 200317 06:00 (Build #20770606)
37.0.0, 279c71325
GV: 76.0a1-20200315093749
AS: 0.54.1

Flags: needinfo?(davidwill91)

The error log looks the same as bug 1621852 and also happens on S10 running Android 10. Set this as a dup.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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