Closed Bug 1623378 Opened 5 years ago Closed 5 years ago

Thunderbird crashes when sending email encrypted using Enigmail

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1622852

People

(Reporter: apar60, Unassigned)

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:74.0) Gecko/20100101 Firefox/74.0

Steps to reproduce:

In TB (68.4.1 in Ubuntu 18.04 (64 bit): Create a message, then encrypt with Enigmail (2.1.5 20191231-1524)

Actual results:

TB crashes. Terminal gives the following output:
1584544087171 addons.xpi WARN Can't get modified time of /usr/lib/thunderbird/features/wetransfer@extensions.thunderbird.net
Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/extensions/messagingmenu@mozilla.com.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:513 :: readJSON/</<@resource://gre/modules/Extension.jsm:513:20
onStopRequest@resource://gre/modules/NetUtil.jsm:128:9

1584544087385 addons.xpi WARN Exception running bootstrap method startup on messagingmenu@mozilla.com: Error: Error while loading 'jar:file:///usr/lib/thunderbird/extensions/messagingmenu@mozilla.com.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND)(resource://gre/modules/Extension.jsm:513:20) JS Stack trace: readJSON/</<@Extension.jsm:513:20
onStopRequest@NetUtil.jsm:128:9
console.log: WebExtensions: Loading packed extension from /home/alain/.thunderbird/ua5a05bk.default/extensions/tbsortfolders@xulforum.org.xpi
console.log: WebExtensions: Loading packed extension from /home/alain/.thunderbird/ua5a05bk.default/extensions/ImportExportToolsNG@cleidigh.kokkini.net.xpi
console.log: WebExtensions: Loading add-on preferences from /home/alain/.thunderbird/ua5a05bk.default/extensions/tbsortfolders@xulforum.org.xpi
console.log: WebExtensions: Firing profile-after-change listeners for tbsortfolders@xulforum.org
console.log: WebExtensions: Loading add-on preferences from /home/alain/.thunderbird/ua5a05bk.default/extensions/ImportExportToolsNG@cleidigh.kokkini.net.xpi
console.log: WebExtensions: Firing profile-after-change listeners for ImportExportToolsNG@cleidigh.kokkini.net
1584544087799 tbsortfolders.folderPane DEBUG Init
1584544087799 tbsortfolders.folderPane DEBUG Add observer
ExceptionHandler::GenerateDump cloned child 12187
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...

See also crash report UUID: ec5f2e90-2de8-478d-9d94-a6c550200318

Expected results:

I should see the window showing the usual list of keys to use for encryption.

Attached file Crash report

perhaps you are seeing bug 1622852

Indeed, and this other bug is also unresolved so far. I am puzzled because other users claim that the exact same versions of TB and Enigmail seem to work fine for them...
I do not understand the errors:
addons.xpi WARN Can't get modified time of /usr/lib/thunderbird/features/wetransfer@extensions.thunderbird.net
Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/extensions/messagingmenu@mozilla.com.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:513 :: readJSON/</<@resource://gre/modules/Extension.jsm:513:20
onStopRequest@resource://gre/modules/NetUtil.jsm:128:9
and:
addons.xpi WARN Exception running bootstrap method startup on messagingmenu@mozilla.com: Error: Error while loading 'jar:file:///usr/lib/thunderbird/extensions/messagingmenu@mozilla.com.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND)(resource://gre/modules/Extension.jsm:513:20) JS Stack trace: readJSON/</<@Extension.jsm:513:20

I hope this is what you requested:https://crash-stats.mozilla.com/report/index/6df167ae-0a45-415d-ab4b-f3dbd0200319#tab-details
If not, please let me know...
All TB add-ons have been disabled, except Enigmail of course.

Flags: needinfo?(prfndr)
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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