1623894 - Replace 'stopped' with 'blocked' in the "Firefox stopped a social network from tracking you here" doorhanger wording

Status: UNCONFIRMED

(Firefox :: Protections UI, enhancement, P3)

Description

[Kostas]

Attachment: screenshot.jpg

• With a fresh Firefox 74 x64 profile, visit a site that uses a lot of trackers, e.g. https://majorgeeks.com/
• at some point you'll see the "Firefox stopped a social network from tracking you here" doorhanger (also see the attached screenshot).

Every time I see that doorhanger pop up,
at first glance the "Firefox stopped" part seems to me that it implies some system problem, that e.g. Firefox might have stopped working.

So, I believe it's more suitable to use the word "blocked" instead, because that's what the Enhanced Tracking Protection does:
it blocks sites from tracking you.

Thank you

PS. Using win10 x64

Comment 1

[Steven Englehardt [:englehardt]]

Thanks for the report. I'm going to move this over to the UI component, and folks there should be able to direct this suggestion to the right people.

Comment 2

[Erica Wright [:ewright]]

Any opinion on this Meridel?

Comment 3

[Jayati Shrivastava]

Hello, Should I submit a patch for this change?

Comment 4

[Erica Wright [:ewright]]

(In reply to Jayati Shrivastava from comment #3)

Hello, Should I submit a patch for this change?

We don't know yet if we want to pursue this. I'll remind the team, and update here.

Comment 5

[Meridel [:meridel]]

I reviewed this with legal and with Michelle Heubusch (who has more context than me). Using "block" instead is fine, but it would be more accurate to use this as header:

Firefox blocked a social media tracker

I am wondering about something else, though: we are using a permissions notification UI to surface a message that is not about permissions/not actually requiring user action. Curious—do we have any metrics about user engagement with this message? What was the goal in displaying this?

Comment 6

[Tony Cinotto [:tcinotto] (UTC-8)]

Hi Meridel, Erica shared with me a Data science ticket that I've asked if they could still support because we should have telemetry in place for this experience: https://jira.mozilla.com/browse/DS-355#add-comment(In reply to Meridel from comment #5)

I reviewed this with legal and with Michelle Heubusch (who has more context than me). Using "block" instead is fine, but it would be more accurate to use this as header:

Firefox blocked a social media tracker

I am wondering about something else, though: we are using a permissions notification UI to surface a message that is not about permissions/not actually requiring user action. Curious—do we have any metrics about user engagement with this message? What was the goal in displaying this?