Firefox 74.0 infinite loop when loading slb ASPX web pages
Categories
(Core :: DOM: Core & HTML, defect, P3)
Tracking
()
People
(Reporter: serge-kiki, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:74.0) Gecko/20100101 Firefox/74.0
Steps to reproduce:
First you need to create a Schlumberger account unfortunately.
Then, go for example to this page : https://www.welcome.slb.com/Public/Apply_Step_02.aspx?jp=PetroEng&jobad_id=
You will have to agree with the privacy policies, then click Next
Actual results:
The online application will never stop reloading
Expected results:
The online application should load once and stop refreshing automatically.
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Comment 1•4 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Comment 2•4 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Updated•4 years ago
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Comment 3•4 years ago
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Hey Serge,
I tested this issue with the latest Nightly 76.0a1 (2020-04-05), the beta 75.0 and the release 74.0.1 versions but couldn't register properly. After the confirmation email is recdeived and the account activated the credentials are not recognized. Though i did access the site in example and there were no load issues.
Can you retest this while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
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Reporter | |
Comment 4•4 years ago
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Hi Andrei,
I :
1/ restarted Firefox (74.0.1) in safe mode from command line (firefox -safe-mode) and from the browser itself without extension. The result is same as described in the bug I have reported.
2/ refreshed my Firefox profile. Nothing changed. Same bug with a page that does not end to refresh when when loading the online form.
3/ finally, I tested 1/ and 2/ with a freshly installed nightly build of Firefox (76.0a1) and the bug is persisting.
To reproduce the issue, you do need to reach the online application page (which never stops reloading).
Serge
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Reporter | |
Comment 5•4 years ago
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(In reply to Andrei Purice from comment #3)
Hey Serge,
I tested this issue with the latest Nightly 76.0a1 (2020-04-05), the beta 75.0 and the release 74.0.1 versions but couldn't register properly. After the confirmation email is recdeived and the account activated the credentials are not recognized. Though i did access the site in example and there were no load issues.
Can you retest this while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
Hi Andrei,
I :
1/ restarted Firefox (74.0.1) in safe mode from command line (firefox -safe-mode) and from the browser itself without extension. The result is same as described in the bug I have reported.
2/ refreshed my Firefox profile. Nothing changed. Same bug with a page that does not end to refresh when when loading the online form.
3/ finally, I tested 1/ and 2/ with a freshly installed nightly build of Firefox (76.0a1) and the bug is persisting.
To reproduce the issue, you do need to reach the online application page (which never stops reloading).
Serge
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Comment 6•4 years ago
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Adding a component for this bug in order to get the dev team involved.
If you feel it's not the correct one please assign it a more appropriate one.
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Comment 7•4 years ago
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serge, did this used to work in older versions of Firefox?
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Comment 8•4 years ago
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I can't seem to create an account for that web site. It just refuses to accept the form I filled.
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Reporter | |
Comment 9•4 years ago
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(In reply to Olli Pettay [:smaug] from comment #7)
serge, did this used to work in older versions of Firefox?
Hi,
honestly, as far as I remember, it worked on version of Firefox dating from 2015 when I applied for an internship.
Since that period, I only tiried recently.
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Reporter | |
Comment 10•4 years ago
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(In reply to Olli Pettay [:smaug] from comment #8)
I can't seem to create an account for that web site. It just refuses to accept the form I filled.
I don't now what's happening.
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Comment 11•4 years ago
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Because this bug's Severity has not been changed from the default since it was filed, and it's Priority is P3 (Backlog,) indicating it has been triaged, the bug's Severity is being updated to S3 (normal.)
Description
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