Closed Bug 1625347 Opened 5 years ago Closed 5 years ago

eclipse.org download signature does not display (works in MS Edge)

Categories

(Firefox :: Untriaged, defect)

74 Branch
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: jhg, Unassigned)

Details

Attachments

(3 files)

Attached image Firefox 74.0 screenshot

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0

Steps to reproduce:

Visit the Eclipse download page for Win64 https://www.eclipse.org/downloads/download.php?file=/oomph/epp/2020-03/R/eclipse-inst-win64.exe

Click the SHA-512 button

Actual results:

An empty textarea is displayed immediately below the button

Expected results:

The textarea should contain the SHA-512 signature.

In MS Edge this works correctly. See attached screenshots

Attached image MS Edge Screenshot
Attachment #9136183 - Attachment description: eclipse14.png → Firefox 74.0 screenshot

Please try with Firefox running in safe mode. You could do that from about:support page (just paste the address in the urlbar).

Flags: needinfo?(jhg)

Hi,

I am not able to replicate the issue. I've tried on: windows 10 pro

On the following versions:
Release 74.0 (64-bit)
Beta 75.0b11 (64-bit)
Firefox Nightly 76.0a1 (2020-03-31) (64-bit)

Does this happen 100% of the times? I've attached a screenshot of what I'm seeing.

Please test if the issue occurs to you in safe mode (add-ons disabled). Here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue persists, also test it using a fresh profile, you can find the steps to do that below:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Also, try this on the latest version of nightly. You can download it from here: https://nightly.mozilla.org/

Thanks for the report.

Best regards, Clara.

Hi,

I'm marking this as Resolved-Incomplete due to lack of response. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.

Regards, Clara.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE

Sorry for the long delay in responding. This does seem to be caused by the uBlock Origin add-on.

It is sufficient to add the download page to the uBlock exception list to restore the display of the signature.

I would resolve/INVALID but I'm not sure what the correct procedure is in cases where an add-on is to blame.

Flags: needinfo?(jhg)
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