Closed Bug 1626843 Opened 5 years ago Closed 5 years ago

Your email was just returned' error when add secondary email.

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

75 Branch
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: 805275932, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0

Steps to reproduce:

Log into account in firefox preview.

Actual results:

Unable to log in to the account in firefox preview, the account prompt has been locked, the mailbox has not received a confirmation email, firefox has been added as a contact,

Expected results:

Hope to help me unlock my account and login correctly.
My account is 805275932@qq.com

Status: UNCONFIRMED → NEW
Component: Firefox Accounts → Server: Firefox Accounts
Ever confirmed: true
Flags: needinfo?(jbuckley)
Product: Firefox for Android → Cloud Services
Version: Firefox 75 → 75 Branch

Hi there, Firefox Accounts received bounces from your email address. I've cleared these bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks!

+------------------+------------+---------------+---------------+
| email            | bounceType | bounceSubType | createdAt     |
+------------------+------------+---------------+---------------+
| 805275932@qq.com |          3 |             9 | 1584520722635 |
| 805275932@qq.com |          3 |             9 | 1584520774790 |
| 805275932@qq.com |          3 |             9 | 1584520802702 |
| 805275932@qq.com |          3 |             9 | 1584520841420 |
+------------------+------------+---------------+---------------+
Status: NEW → RESOLVED
Closed: 5 years ago
Flags: needinfo?(jbuckley)
Resolution: --- → FIXED
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