Closed Bug 1627396 Opened 6 years ago Closed 3 years ago

Refresh the page and verify if items are present in cart

Categories

(Firefox :: Session Restore, defect)

defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: milkovskimatej8, Unassigned)

References

()

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36

Steps to reproduce:

Login on www.website.com
Add items to cart
Verify car count greater than 0
Refresh page

Actual results:

Cart count reset to 0

Expected results:

car count should not reset

Hi,
I could not reproduce the issue since www.website.com is under construction (please, refer to attached screenshot for more details)

Does this issue occur with a fresh profile as well? You can find the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

You can also try testing if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Or you can also download Firefox Nightly from here: https://nightly.mozilla.org/ , to see if the issue still occurs there as well.

If after doing this you can still reproduce the bug, would you send a screenshot or a video of the bug?

Thanks in advance. I've already chosen a component for this bug in hope that someone with more expertise may look at it. We'll await their answer.

Regards,
Jerónimo.

Component: Untriaged → DOM: UI Events & Focus Handling
Flags: needinfo?(milkovskimatej8)
Product: Firefox → Core
Version: 3.0 Branch → unspecified

Dear reporter, I tried to register a new account and log in then I realized website.com is a webapp to help create own websites. In which I didn't realize where the "cart" in your comment 0 is. It's appreciated that when you have a chance you can get back to us with clarification. Thank you.

Speaking with refreshing a page and something missing, I guess "Firefox: Session Restore" is a better component to try.

Component: DOM: UI Events & Focus Handling → Session Restore
Product: Core → Firefox

Because this bug's Severity has not been changed from the default since it was filed, and it's Priority is -- (Backlog,) indicating it has has not been previously triaged, the bug's Severity is being updated to -- (default, untriaged.)

Severity: normal → --

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Closing the bug as incomplete.

For more information, please visit BugBot documentation.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(milkovskimatej8)
Resolution: --- → INCOMPLETE
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