Closed
Bug 1627574
Opened 6 years ago
Closed 6 years ago
[SUMO User Issue] Specific email not receiving emails Investigation of <email address>
Categories
(Cloud Services :: Server: Firefox Accounts, defect, P5)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: 66333437, Unassigned)
Details
Attachments
(1 file)
|
50.53 KB,
image/png
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Details |
info.png
User: 66333437@qq.com
Support Case link
The user has tried the following:
66333437@qq.com
I verified with the user that their email is indeed working.
Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.
I don't know why the account is locked. Could you please help unlock it
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → INVALID
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Description
•