Closed Bug 1629469 Opened 4 years ago Closed 4 years ago

can't send email using email list

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1628800

People

(Reporter: shufunk, Unassigned)

Details

(Keywords: regression)

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36

Steps to reproduce:

I double click on the list to automatically go into the "to" section

Type in subject and message

Error pops up saying email is invalid

Actual results:

Nothing happend. i had to add each email one by one into the "to" section. after that the email went out

Expected results:

I have been doing this every sunday for the past 5+ years and never had a problem until today. I am supposed to be able to use a list and double click on it so it auto fills into the "to" part and it always sent to the 7 people i send the weekly email.

Hi, what are complete steps that allow someone else to reproduce this? There must have been steps to create some list before you click on a list. Please provide complete steps. Thanks!

Flags: needinfo?(shufunk)

You never used lists before? I want to ignore that request cause it's irrelevant to the problem. I don't understand how you want me to show steps to reproduce this bug. This is a bug that started happening after the latest version came out a few days ago. In fact all i am doing is what i always do and this happens to be a new bug that started happening after the latest version came out.

I do wanna add that i was using this on my laptop. i backed up my profile and then removed the program 100% out of the system and did a full reinstallation. i imported my profile so all my contacts and junk are back. I did a test email and same problem. I then deleted the old list and created a new one with the same exact emails within the list. Same error. I have 5+ years of emails archived and do not want to lose this profile.

I did take the liberty of making a video recorded from my home PC. I didn't want to record a video on the laptop cause of sensitive information aka company emails and i don't want people to have fun with sending spam to those emails. for the demo recording I added some bogus emails to the list (emails addresses within my own domain) and sent a test email using that list. This video shows the bug in action based on how i have things setup on the laptop. Also in this video I have the solution to fix the bug but at the same time the bug should never have existed and i explain it in the video

https://www.youtube.com/watch?v=C2wNeBxR2aY

Flags: needinfo?(shufunk)

(In reply to shufunk from comment #2)

You never used lists before? I want to ignore that request cause it's irrelevant to the problem.

Yes, Steps are always wanted that exactly show what you are doing, so others can have a clear understanding of what is wrong, and what needs to be fixed. Otherwise they have to guess and everyone wastes time unsuccessfully address your problem (your time included). The video is a good help - it demonstrates the problem is bug 1628800

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
Keywords: regression
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