Login doesn't autofill on https://areaclientes.orange.es/ due to autocomplete=new-password
Categories
(Toolkit :: Password Manager: Site Compatibility, defect, P3)
Tracking
()
People
(Reporter: alex_mayorga, Unassigned)
References
(Depends on 1 open bug, )
Details
(Keywords: nightly-community)
Attachments
(6 files)
2020-04-25-02-39-03-08bec6.png
¡Hola!
Filing this per https://support.mozilla.org/es/questions/1285378
On the question the user is confused by the fact that even when they have a login for an exact URL they get offered the option of login with other account for the domain.
Their expectation is that if there's an account that exactly matches the URL it should be auto-filled.
I do agree with the user that auto filling an exact match makes much more sense so filing this bug.
Hope this helps.
¡Gracias!
Alex
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Reporter | |
Comment 1•6 years ago
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Comment 2•6 years ago
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Moving to the correct component… please review the common problem section of https://wiki.mozilla.org/Toolkit:Password_Manager/Debugging#View_the_Logging and if that doesn't answer the question (I think it does) then please include debug logs using the instructions there.
Hi.
I have just created an attachment for an information required.
As this is my first activity in Bugzilla, please let me know should there is something wrong.
Thanks.
(In reply to jcsm from comment #3)
Created attachment 9144677 [details]
Browser console info with the 'login' filter, as requiredHi.
I have just created an attachment for an information required.
As this is my first activity in Bugzilla, please let me know should there is something wrong.
Thanks.
P. S. Correction: "I have just created an attachment for a required information."
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Comment 5•6 years ago
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Unfortunately those don't seem to be the correct logs. Please ensure you are using the Browser Console, not the web console, and ensure that you have all of the logging (error, warning, log, info, etc.) toggles turned on.
I have just attached the information required without filtering.
Both attachments (this one and that of yesterday) were generated by using the Browser console (Ctrl+Shift+J) with all the flags switched on.
The Firefox version I am using is 75.0 (64-bit) with Spanish language.
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Reporter | |
Comment 7•6 years ago
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¡Hola Matthew!
Clearing my ni? as the user that raised the initial question has now provided the requested data.
¡Gracias!
Alex
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Comment 8•6 years ago
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Sorry but those logs are still missing the password manager logging. Did you set the preference to true and then maybe restart the browser? Also make sure you have "Show Content Messages" turned on. If you don't see any messages mentioning "Login" (not part of a URL) then you're missing them still.
I could not see any messages mentioning "Login" (not part of a URL), although I tried different ways, as:
- Accessing other URL logins.
- Switching some Firefox 'logging' preference settings (hardcopy included).
- Switching some Firefox Browser Console configuration settings (hardcopy included).
For your knowledge, I have attached a file containing a hardcopy of the browser console preferences and the other relevant information.
Could you, please, send me an example for the expected logs?
I mean, an archive that contains the logs you ask for when accessing the login url https://areaclientes.orange.es/ and using the Firefox version 75.0 (64-bit) with Spanish language.
Thank you.
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Comment 10•6 years ago
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Since your screenshot didn't show it, I'm guessing that the pref signon.debug is the piece you forgot to set to true? Can you confirm it is true too?
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Comment 11•6 years ago
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I did not forget the piece 'signon.debug', but, simply, I did not know it, instead.
It seems that it fixed the console registering problem. Did it?
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Comment 12•6 years ago
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¡Hola Matthew!
Clearing my ni? as the user that raised the initial question (jcsm) has now provided the requested data.
Could you please confirm that https://bugzilla.mozilla.org/show_bug.cgi?id=1633271#c11 contains what's needed to progress with this bug?
¡Gracias!
Alex
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Comment 13•6 years ago
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13:00:48.838 LoginManagerChild: not filling form, password field has the autocomplete new-password value LoginManagerChild.jsm:1989:12
The issue is that the website is incorrectly using autocomplete=new-password on the https://areaclientes.orange.es/ login form. Please reach out to them to inform them of this issue. That is why password generation is also shown on the password field.
Thanks
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Comment 14•6 years ago
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I do not understand that. If I am able to solve the login by myself looking for areaclientes.orange.es in the saved accounts (Firefox Lockwise), why can't Firefox do the same?
And, why Firefox adds just the orangetv.orange.es credential and not any other?
Anyway, I trust your opinion and appreciate your attention very much.
Finally, do I have to do any action on this bug? (for example, close it or change its status).
Many thanks.
Description
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