Closed Bug 1633300 Opened 6 years ago Closed 5 years ago

[SUMO User Issue] Specific email not receiving emails Investigation of <email address>

Categories

(Cloud Services :: Server: Firefox Accounts, task)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INACTIVE

People

(Reporter: edzzed, Assigned: jrgm)

Details

User:
Support Case link

The user has tried the following:
*

I verified with the user that their email is indeed working.

Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.

I get emails from you for passwords and what not but have no 6 or 10 digit code. I bought a new computer and the old one is in the dump. Am so ticked I cannot unlock the two step crap that I am about to start using some other browser.

Hi there, Firefox Accounts hasn't received any bounces from your email address.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INACTIVE
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