Open Bug 1636964 Opened 4 years ago Updated 4 years ago

igfx_win10_100.8190+firefox= KeyScrambler not working, only on firefox

Categories

(Core :: Widget: Win32, defect)

76 Branch
defect

Tracking

()

UNCONFIRMED

People

(Reporter: spark25, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0

Steps to reproduce:

I install the new grafik driver from Intel (igfx_win10_100.8190) in windows10 1909.
cpu 6500T and wireless Microsoft Keyboard Mouse.

Actual results:

KeyScrambler works in other Apps but in Firefox76.0.1 the keyboard dont reagiert.
The mouse is working. If i disable the KeyScrambler from tray, the keyboard works as usual

Expected results:

I should have type any letters and numbers etc.

Because this bug's Severity is normal and has not been changed, and this bug's priority is -- (none,) indicating it has has not been previously triaged, the bug's Severity is being updated to -- (default, untriaged.)

Severity: normal → --

I've installed and tested with KeyScrambler Personal 3.14.0.1 and with Windows 10 1909 with 78.0a1 20200512212513 / 76.0.1 20200507114007 and I couldn't spot any issue on my system. Not really experimented user of the KeyScrambler, but it appread to me that it behaved properly (the overlay showing encription in firefox).

I would assume from your comment 0 description that KeyScramber had worked previously, but after an update - assuming the video driver update maybe? - it stopped working?.

Could you please try to narrow whatt do you think the culprit is? If you think a driver update caused this, maybe it would worth to downgrade to a older version of the driver in order to figure out if it is a driver incompatibility or something at fault in Firefox.

Severity: -- → S4
Flags: needinfo?(spark25)

The problem would be there if you install the grafik driver from Intel (igfx_win10_100.8190).
This driver supposed to be the default driver for windows 10 2004.
In Edge works but i don't use Edge

Flags: needinfo?(spark25)

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Widget: Win32
Product: Firefox → Core
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