Open Bug 1640771 Opened 4 years ago Updated 4 years ago

Sharing an entire screen is shown as a cursor on a black screen to the other users / video conferencing spectators

Categories

(Core :: WebRTC, defect)

Desktop
Linux
defect

Tracking

()

Tracking Status
firefox-esr68 --- affected
firefox76 --- affected
firefox77 --- affected
firefox78 --- affected

People

(Reporter: danibodea, Unassigned)

References

Details

Attachments

(2 files)

Note

  • When the user engages in a video conference and attempts to share an entire screen, the other spectating participants from the call will see his cursor on a black screen. All the other elements are missing.

Affected versions

  • Nightly v78.0a1
  • Beta v77.0b9
  • Release v76.0.1
  • ESR v68.8.0esr

Affected platforms

  • Ubuntu 18.04.4LTS

Steps to reproduce

  1. Engage in a video conference.
  2. Share your entire screen to another call participant/s.

Expected result

  • The entire screen is correctly displayed to the other participants

Actual result

  • The other participants see the moving cursor on a black screen

Regression range

  • mozregression results:

    17:03.32 INFO: Got as far as we can go bisecting nightlies...
    17:03.32 INFO: Last good revision: a77e8f3efc4cb45b7caa0c87879910b9991b4219 (2018-12-27)
    17:03.32 INFO: First bad revision: 0cf7daf34a373c26eecab2b19baf7bff67756170 (2018-12-28)
    17:03.32 INFO: Pushlog:
    https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=a77e8f3efc4cb45b7caa0c87879910b9991b4219&tochange=0cf7daf34a373c26ee
    cab2b19baf7bff67756170

  • The next part:

    17:03.32 INFO: Switching bisection method to taskcluster
    17:03.32 INFO: Getting mozilla-central builds between
    a77e8f3efc4cb45b7caa0c87879910b9991b4219 and
    0cf7daf34a373c26eecab2b19baf7bff67756170

Failed miserably by not finding any builds.

  • It appears that in v66.0a1 the sharing the entire screen was implemented, but it is reproducing after the regression window above, so it might be linked to its implementation.

Additional notes

  • This issue was reproduced with zoom and meet.jit.si.
  • This issue will be verified on several other systems to exclude/include the possibility of a hardware related cause.
Severity: -- → S2
Summary: Sharing an entire screen is shown as a cursor on a black screen to the other users video conferencing spectators → Sharing an entire screen is shown as a cursor on a black screen to the other users / video conferencing spectators

This issue appears to be related to my system. I have attached the content of the "about:support" page.

I have collected the about:support information from another system with Ubuntu 18LTS that does NOT reproduce this issue; for comparison.

See Also: → 1641518

S1 or S2 bugs need an assignee - could you find someone for this bug?

Flags: needinfo?(dminor)

This should be an S3 because it only affects some systems.

Severity: S2 → S3
Flags: needinfo?(dminor)
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