User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.0) Gecko/20020530 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.0) Gecko/20020530 On www.greenpoint.com, selecting "One Point Internet Banking" from the pulldown menu and then "Log In" brings up a pop-up window to log in to the online banking system. The pop-up has the following message: "In order to provide you with the highest level of service and security, this service requires you to have one of the browser versions currently supported. Browser versions currently supported: Windows * Netscape Communicator 4.7 * Netscape Communicator 4.78 * Netscape Communicator 4.79 * Microsoft Internet Explorer 5.0 * Microsoft Internet Explorer 5.5 * Microsoft Internet Explorer 6" Reproducible: Always Steps to Reproduce: 1. Go to www.greenpoint.com 2. Select "One Point Internet Banking" from the pulldown menu 3. Select "Log in" Actual Results: Error message in pop-up window asking for a supported browser. See "Details" above. Expected Results: Mozilla should have brought up the log-in screen.
Evangalism. I would assume they're doing some sort of browser-detection.
Products --> Tech Envangelism Severity --> ?? (I left it unchanged). Def'n of Tech Envangelism --clip-- For reporting web pages that need to be upgraded to support web standards and Gecko-based browsers --clip--
Status: UNCONFIRMED → NEW
Component: Security: General → US Banks
Ever confirmed: true
Product: Browser → Tech Evangelism
Version: other → unspecified
Whoops, we didn't quite get there. Reassigning to Evangelism.
Assignee: mstoltz → aruner
QA Contact: bsharma → bclary
Summary: Pop-up "security" window doesn't recognize Mozilla as being supported → greenpoint.com - Pop-up "security" window doesn't recognize Mozilla as being supported
SPAM: New Components
Assignee: aruner → english-us
Component: US Banks → English US
QA Contact: bc → english-us
one of the best references/recommendations I've found for encouraging financial institutions to support firefox is located at bankers on-line web site http://www.bankersonline.com/security/security_browserthreat070204.html It was written in 2004 during the download.ject attack, but much of it still applies today. This is a good link to send when contacting banks.
→ ping www.greenpoint.com PING greenpoint.com (126.96.36.199): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Request timeout for icmp_seq 5
Assignee: english-us → nobody
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Component: English US → Desktop
Resolution: --- → INVALID
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