Closed Bug 1642755 Opened 6 years ago Closed 5 years ago

hang on mac

Categories

(Thunderbird :: General, defect)

defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: jp.proux, Unassigned)

Details

(Keywords: hang)

Attachments

(2 files)

Attached file bug mail.rtf

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.30 Safari/537.36

Steps to reproduce:

thunderbird hang on mac, i need to kill to restart

Actual results:

I can capture traceback dump

Hi, could you please attach that text as a plain text file (.txt) instead of rich text (rtf)? Thanks in advance!

Attached file bugt.txt

same file in txt

Component: Untriaged → General
Keywords: hang

Happening to me regularly with TB68. Anything I can do to help debug this?

Realistically, we now need reproduction using version 78 or newer for this to proceed.

(In reply to jp.proux from comment #0)

thunderbird hang on mac, i need to kill to restart

Hang when doing what?
And if when reading a message, please attach the message?

Flags: needinfo?(jp.proux)

(In reply to Jonathan Kamens from comment #3)

Happening to me regularly with TB68. Anything I can do to help debug this?

Does it reproduce when using version 78?
When doing what?

Flags: needinfo?(jik)

(In reply to Wayne Mery (:wsmwk) from comment #6)

(In reply to Jonathan Kamens from comment #3)

Happening to me regularly with TB68. Anything I can do to help debug this?

Does it reproduce when using version 78?
When doing what?

Hi no I stable now with version 78.
Thanks for your help.

Flags: needinfo?(jp.proux)

Don't know, not using 78 yet because my add-ons aren't ready for it, will circle back if I encounter this issue again in 78.

Flags: needinfo?(jik)

(In reply to Wayne Mery (:wsmwk) from comment #6)
..
Hi no I stable now with version 78.

THanks for the update. => WFM

(In reply to Jonathan Kamens from comment #3)

Happening to me regularly with TB68. Anything I can do to help debug this?

If you can reproduce on version 78, a stacktrace(In reply to jp.proux from comment #7)

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → WORKSFORME

I am also not seeing hangs on TB78 anymore.

However, I'm seeing another intermittent issue: occasionally when I open a TB78 window on macOS, the window is completely blank. The next time it happens I'll capture the error console and open a new issue.

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