Open Bug 1643654 Opened 3 years ago Updated 1 year ago

No success/fail event is registered for the OS auth triggered when trying to create a Master Password


(Firefox :: about:logins, task, P3)




Tracking Status
firefox77 --- disabled
firefox78 --- disabled
firefox79 --- affected


(Reporter: cmuntean, Unassigned)


(Blocks 2 open bugs)


(Whiteboard: [passwords:primary-password])


(1 file)

[Affected versions]:

  • Nightly 79.0a1;
  • Beta 78.0b2;
  • Release 77.0.1

[Affected Platforms]:

  • All Windows;
  • All macOS;


  • Have an OS password set.
  • Have the OS auth feature enabled.

[Steps to reproduce]:

  1. Open the Firefox browser.
  2. Navigate to "about:preferences#privacy" page.
  3. Check the "Use a master password" option from the Logins and Passwords section.
  4. Enter the OS credentials in the displayed OS auth dialog and press the OK button.
  5. Navigate to "about:telemetry#events-tab" page.
  6. Verify if any "pwmgr reauthenticate os_auth " event is registered.

[Expected result]:

  • The "pwmgr reauthenticate os_auth success" event is registered

[Actual result]:

  • No "pwmgr reauthenticate os_auth" event is registered.


  • Also, no event is registered if enter invalid credentials or the OS auth dialog is dismissed.
  • Attached a screenshot of the issue.

We now record this telemetry in the parent process for the export case so we should probably move all recording to the parent process closer to the helper that actually prompts IMO.

Type: defect → task
Priority: -- → P3
Whiteboard: [passwords:primary-password]
Blocks: 1754024
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