1644089 - Video in "What's new with Firefox" page does not play

Status: RESOLVED INVALID

(Core :: Audio/Video: Playback, defect)

Description

[ali.zia]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0

Steps to reproduce:

Upgraded to Firefox 77

Actual results:

The browser works fine (thanks!), just the "What's new with Firefox" page you displayed with the "cuddly red pandas" video to preview Picture-in-picture has the video but it won't play.

I get this in console log:

ReferenceError: YT is not defined

Expected results:

I want to see cuddly red pandas!!!

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 2

[Adam Stevenson [:adamopenweb]]

Hi ali.zia,
Are you using any add-ons in Firefox that might be causing this? I'm unable to reproduce the issue.

Comment 3

[ali.zia]

Hi Adam,

I don't have any add-ons, just the following:

Plugins:

• OpenH264 Video Codec provided by Cisco Systems, Inc. (v 1.8.1.1)
• Shockwave Flash (v 32.0.0.371)
• Widevine Content Decryption Module provided by Google Inc. (v 4.10.1582.2)

Theme:

• Ubuntu Yaru Dark Matte

Comment 4

[Jon Bauman [:jbauman:]]

ali.za, if you go to mozilla.org/firefox/77.0/whatsnew now, is the behavior consistent? What about if you view the video on YouTube directly?

If it's still happening, can you navigate to about:support, then click "Copy text to clipboard" and on this bug click the "Attach New File" button and paste that data in and submit it?

Also, while you're on the about:support page, click the "Restart with Add-ons Disabled…" button to restart in safe mode and see if it still occurs.

Comment 5

[ali.zia]

Attachment: troubleshooting info

Attached troubleshooting info as requested.

I think the video may not be playing because I'm behind a company firewall which blocks youtube videos. I guess not really a bug then, maybe UX update? I mean, I don't mind busting out my l33t dev skillz to open up the console :)

Thanks for looking, I figure this is resolved.

Comment 6

[Jon Bauman [:jbauman:]]

Thanks for following up, ali.za!