164454 - Dialog "Enter name of file to save to..." does not appear

Status: RESOLVED INCOMPLETE

(Firefox :: File Handling, defect)

Description

[Max Alekseyev]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1b) Gecko/20020809 Debian/1.0.0-0.woody.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1b) Gecko/20020809 Debian/1.0.0-0.woody.1

After choosing "Save this file to disk..." option in "Downloading..." dialog
nothing happens.


Reproducible: Always

Steps to Reproduce:
1. Go to the URL
2. Press [Download] button
3. Mozilla shows dialog "Downloading presario7200_7600.pdf", choose "Save this
file to disk..." there and press Ok
4. Nothing happens. Mozilla does not open dialog to choose filename and location
where to save the file.

Comment 1

[Andrew Schultz]

do you see this with a .mozilla.org build?

Comment 2

[Max Alekseyev]

The build is taken from ftp://ftp.mozilla.org

Comment 3

[Max Alekseyev]

I see the bug in Mozilla 1.1 release.
ftp://ftp.mozilla.org/pub/mozilla/releases/mozilla1.1/mozilla-i686-pc-linux-gnu-1.1.tar.gz

Comment 4

[Kenneth Herron]

Max, are you still experiencing this problem?  It sounds like mozilla has just
remembered a preference to download these files instead of using a helper
applicaiton. Please try the following with a current copy of mozilla:

1) Open preferences (Edit->Preferences).
2) Select Navigator->Helper Applications.
3) In the "File types" box, look for an entry "application/pdf". If it's
present, remove it or edit it to perform the action you want.

Comment 5

[Max Alekseyev]

I still see the bug with 2003031405 build.
Helper application for pdf is "Save it to Disk",
but Mozilla doesn't do so.

Comment 6

[Boris Zbarsky [:bzbarsky]]

So... in an attempt to narrow down the problem, does this happen with a clean
profile (created via "mozilla -ProfileManager")?

Comment 7

[Max Alekseyev]

Newly created profile also has the problem.

Comment 8

[Max Alekseyev]

BTW, the problem is linux specific. 
OS/2 builds work fine.

Comment 9

[Boris Zbarsky [:bzbarsky]]

Yeah, well... I'm not seeing the problem on Linux, hence all the questions....

Comment 10

[Max Alekseyev]

In console Mozilla 2003031908 reports the following:

Error loading URL javascript:StartDownload(33242,
'ftp://ftp.compaq.com/pub/supportinformation/consumerdocs/Consumer_QRG/presario7200_7600.pdf');
: 805303f5
Document
ftp://ftp.compaq.com/pub/supportinformation/consumerdocs/Consumer_QRG/presario7200_7600.pdf
loaded successfully
unable to open file picker
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)
[nsIDOMJSWindow.open]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS
frame :: http://www29.compaq.com/falco/sp_common.js :: openDialog :: line 84" 
data: no]

Comment 11

[Boris Zbarsky [:bzbarsky]]

hm... that exception looks totally out of place there (that's not an exception
that would abort filepicker creation, yet the "unable to open file picker" line
comes from
http://lxr.mozilla.org/seamonkey/source/xpfe/components/filepicker/src/nsFilePicker.js#223

Comment 12

[Kenneth Herron]

I'm using build ID 20030531. I can reproduce this using a brand new profile.
After loading the sample URL, I do the following:

1) Click on the "Download" link for the "QRG for the Presario 7200 and 7600
Series PC".
2) Mozilla opens a small popup window in the top right corner, then closes it.
Then the open with application/save to disk picker opens. During this step,
mozilla prints the following to stdout/stderr:

WEBSHELL+ = 4
WEBSHELL+ = 5
CSS Error (http://www29.compaq.com/falco/Softpaq.css :120.24): Error in parsing
value for property 'font-weight'.  Declaration dropped.
WEBSHELL- = 4
WARNING: NS_ENSURE_TRUE(NS_SUCCEEDED(EnsureScriptEnvironment())) failed, file
/home/kherron/cvs/mozilla/docshell/base/nsWebShell.cpp, line 315
Document
ftp://ftp.compaq.com/pub/supportinformation/consumerdocs/Consumer_QRG/presario7200_7600.pdf
loaded successfully
###!!! ASSERTION: Channel doesn't have a prompt!!!: 'prompt', file
/home/kherron/cvs/mozilla/netwerk/protocol/ftp/src/nsFTPChannel.cpp, line 523
Break: at file
/home/kherron/cvs/mozilla/netwerk/protocol/ftp/src/nsFTPChannel.cpp, line 523
WEBSHELL+ = 5
WEBSHELL- = 4

3) Select "Save it to disk" and click "OK". The window closes. The file picker
window doesn't open and mozilla prints the following to stdout/stderr:

Security Error: Content at
http://www29.compaq.com/falco/doc_result.asp?Model=3280&Os=0 may not load or
link to chrome://global/content/filepicker.xul.
unable to open file picker
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)
[nsIDOMJSWindow.open]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS
frame :: http://www29.compaq.com/falco/sp_common.js :: openDialog :: line 84" 
data: no]
************************************************************
* Call to xpconnect wrapped JSObject produced this error:  *
[Exception... "'[JavaScript Error: "this.mFilesEnumerator has no properties"
{file:
"file:///home/kherron/cvs/mozilla-gtk2/dist/bin/components/nsFilePicker.js"
line: 88}]' when calling method: [nsIFilePicker::file]"  nsresult: "0x80570021
(NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame ::
file:///home/kherron/cvs/mozilla-gtk2/dist/bin/components/nsHelperAppDlg.js ::
anonymous :: line 173"  data: yes]
************************************************************
************************************************************
* Call to xpconnect wrapped JSObject produced this error:  *
[Exception... "'[JavaScript Error: "this.mFilesEnumerator has no properties"
{file:
"file:///home/kherron/cvs/mozilla-gtk2/dist/bin/components/nsFilePicker.js"
line: 88}]' when calling method: [nsIFilePicker::file]"  nsresult: "0x80570021
(NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame ::
file:///home/kherron/cvs/mozilla-gtk2/dist/bin/components/nsHelperAppDlg.js ::
anonymous :: line 173"  data: yes]
************************************************************
WEBSHELL- = 3
WARNING: nsTimeoutImpl::Release() proceeding without context., file
/home/kherron/cvs/mozilla/dom/src/base/nsGlobalWindow.cpp, line 5120

The errors noted above also appear in the javascript console.

I spent a little time with the JS debugger but couldn't come up with anything
useful. I didn't see any direct references to any chrome: URLs as the security
error above would imply.

Comment 13

[Boris Zbarsky [:bzbarsky]]

Over to Mitch, since this looks like caps is being confused (though this may
also be a problem with that ftp assert.... darin?  ideas?)

Comment 14

[Mitchell Stoltz (not reading bugmail)]

I'll take a look.

Comment 15

[Andrei Purice]

Marking this as Resolved > Incomplete since the last activity on this issue was 19 years ago and it might not be relevant anymore.
Feel free to re-open if the issue is still reproducible on your end in the latest FF versions.