Closed Bug 1644881 Opened 6 years ago Closed 6 years ago

Saving images from certain sites renders them unopenable

Categories

(Firefox :: File Handling, defect)

77 Branch
Desktop
macOS
defect

Tracking

()

RESOLVED DUPLICATE of bug 1602220

People

(Reporter: jj+bugzilla, Unassigned)

Details

Attachments

(1 file)

Steps to reproduce:

  1. Save image
  2. Try to open image

What actually happened:
macOS gives an error that the file may be damaged or is unrecognizable and cannot be opened

What should happen:
The image file should have saved normally.

Additional information:
If I browse to the page on Safari, right click and 'save image', it works perfectly.
This happens with all image types (whether it is .jpg, .png, .tiff, etc etc)

I have attached the error, as well as both the broken (saved via Firefox) and working (saved via Safari) image file.
The source URL is: https://ahkhai.com/2016/03/19/cheapest-ac-router-tp-link-archer-c7/

Summary: firefox save image damaged → Saving images from certain sites renders them unopenable

That's a webp image, likely saved as jpeg, most likely a duplicate of bug 1602220

As Marco said, the example image is a webp image, and the confusion is a result of the server serving jpegs as webp dynamically. As of Firefox 78 (currently in beta), Firefox should correctly set a webp extension, and in our tests with your example, this appears to work correctly.

You can download the beta version from https://www.mozilla.org/en-GB/firefox/channel/desktop/#beta to check that the issue is fixed for you there. If it's not fixed for you there please provide an example page where it doesn't work, and perhaps a copy of your raw about:support data.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
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