No Firefox sync - after new install
Categories
(Firefox :: Sync, defect)
Tracking
()
People
(Reporter: fabio.desicot, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:77.0) Gecko/20100101 Firefox/77.0
Steps to reproduce:
After a Kernel Panic, I reinstalled my system, and I am trying to sync my bookmarks and password with FirefoxSync. It's not updating anything, and I've lost all my accesses.
system:
Ubuntu 20
Firefox 77.0.1 (64-bit)
Actual results:
No sync
Expected results:
Sync my bookmarks
and my passwords with lockwise
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Comment 1•5 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Comment 2•5 years ago
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After a Kernel Panic, I reinstalled my system, and I am trying to sync my bookmarks and password with FirefoxSync
Sorry to hear that Firefox Sync is not working for you. When you reinstalled the system and signed in to the new Firefox install, did you do a password reset on your Firefox Account?
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Comment 3•5 years ago
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Thanks again for reporting this issue, but we are unable to determine the cause of the problem without the requested information. If you are able to provide this information, please just add a comment in this bug with that information and we'll get back to you as soon as we can, but in the meantime we are closing this bug so we can focus on the issues which we can address.
Description
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