1646850 - After # apt dist-upgrade on Linux Mint 19.3, enter button or the on screen arrow to navigate websites are not working, and history and bookmarks have been deleted

Status: RESOLVED DUPLICATE of bug 1647576

(Toolkit :: Places, defect)

Description

[[e-mail]]

Attachment: Captura de pantalla de 2020-06-18 17-44-35.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:77.0) Gecko/20100101 Firefox/77.0

Steps to reproduce:

I made # apt dist-upgrade on linux mint 19.3 terminal, and then i rebooted

Actual results:

After the reboot, i started Nightly and when i wrote something in the searchbar and wanted to send it to navigate, i couldn't. Neither Enter button or the on-screen arrow are working. Also all history and bookmarks have been erased.

Expected results:

Nightly should keep my data and the searchbar should work, it's not possible to use the browser

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 2

[Andrei Purice]

Setting a component for this issue in order to get the dev team involved.
If you feel it's an incorrect one please feel free to change it to a more appropriate one.

Comment 3

[Mark Banner (:standard8)]

I think for some reason the search service has failed to initialise. Please can you give us some more information, so that we can try and work out what's happened?

If you start up Firefox, then immediately go to the three-bar menu -> Web Developer -> Browser Console (not web console), does it show any errors, especially relating to search?

If so, please can you copy/paste them here.

Then, if you go to Help -> Troubleshooting Information, click the show button next to "Profile Folder", then enter the selected profile. In there you should find a search.json.mozlz4 file.

The file contains only your search settings (default search engine, additional installed engines, hidden/order/keywords), would you mind attaching it here so that we can check it for any issues?

You could try then moving that file and see if that recovers the profile. I'm not sure if it will or not without knowing the exact error.

Comment 4

[Mark Banner (:standard8)]

Please also can you attach the output of about:support?

Comment 5

[Mark Banner (:standard8)]

Hi, we've now found the issue - it is to do with the Ubuntu build of Firefox Nightly. We are currently logging a bug with them.

We're tracking the issue in bug 1647576, so I'll mark this as a duplicate of that.