Closed Bug 1647197 Opened 6 years ago Closed 6 years ago

Can’t delete languages used to display menus, messages and notifications from Firefox

Categories

(Firefox :: Settings UI, defect)

77 Branch
defect

Tracking

()

RESOLVED DUPLICATE of bug 1469690

People

(Reporter: fixmebug, Unassigned)

Details

Attachments

(3 files)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0

Steps to reproduce:

I installed Chinese languages used to display menus, messages, and notifications from Firefox. Then I deleted it.

Actual results:

It doesn't really delete it. As you can see in the images, it disappears in the popup for adding and deleting languages, but it remains in the screen to improve the language. And I can still switch to the Chinese UI. When I restart, the Chinese UI is actually displayed.

Expected results:

The deleted language should actually be deleted.

Can you open about:support in the address bar, and attach here (as a file) the text you get from "Copy raw data to clipboard"?

Which version (language) did you download originally?

Flags: needinfo?(fixmebug)
The original version is Japanese.
The same phenomenon occurs on Linux.
Flags: needinfo?(fixmebug)

I realized we already have a bug on file for this (bug 1469690).

The list that you see in the dropdown is the list of locales that are available on your system. When you add Chinese, a language pack is installed, and Chinese is added on top of your requested locales.

The secondary dialog allows you to set the locales that you want to use, and in which order. When you remove one, right now it's only removed from the list of "requested locales", but the language pack stays on the system. Therefore it remains available in the first dropdown.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
Component: Untriaged → Preferences

So the only way to remove a language pack from the file system once installed is to recreate the profile? It's not very convenient.

(In reply to fixmebug from comment #5)

So the only way to remove a language pack from the file system once installed is to recreate the profile? It's not very convenient.

No. Just go in about:addons, click on the Languages tab and remove the Chinese language pack.

I understand. It was hard for me to intuitively understand what the remove in about:preference does.

It's counterintuitive that a language pack must be uninstalled in a completely different location than where it was installed. If it can't be uninstalled where it's installed, I think some explanation should be given to improve the user interface.

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