Please help restore access to my main bugzilla account
Categories
(bugzilla.mozilla.org :: Administration, defect)
Tracking
()
People
(Reporter: mark.goodwin, Assigned: dkl)
Details
Attachments
(1 file)
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79.25 KB,
image/png
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Details |
account.png
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:77.0) Gecko/20100101 Firefox/77.0
Steps to reproduce:
I have lost access to my old bugzilla account. I changed the e-mail address on my account before leaving my job at Mozilla (from mgoodwin@mozilla.com to bugs@thorubio.org) but I still cannot regain access.
Actual results:
I attempted a password reset to the new address (bugs@thorubio.org) but the password reset e-mail was PGP encrypted (presumably because when I was staff I had secure bug access?)
Expected results:
I should have been able to reset security using the new address.
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Reporter | |
Comment 1•6 years ago
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Who's the right person to help me with this? I'd prefer to keep my old account for interactions with Bugzilla for continuity reasons.
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Assignee | |
Comment 2•6 years ago
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Sorry for the delay. I have verified your identity and removed the key from SecureMail settings. You should now be able to issue a password reset.
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Reporter | |
Comment 3•6 years ago
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Still don't have access - I need 2fa (because security bugs) but have a chicken-and-egg problem of not being able to log in to set up tokens
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Reporter | |
Updated•6 years ago
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Reporter | |
Updated•6 years ago
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Description
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