1651203 - Page elements not working

Status: RESOLVED INCOMPLETE

(Web Compatibility :: Site Reports, defect)

Description

[Moltres Rider]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0

Steps to reproduce:

Navigate to: https://www.nvidia.com/en-us/geforce/forums/support/
Log in
Try to post a topic

Actual results:

When it asks to choose a community, the search option does not work, it acts as there is nothing to that part of the page. Works in IE & Google Chrome

Expected results:

Just like in IE and Chrome, the page's elements should work and let me choose a community to post to

Comment 1

[Clara Guerrero ( Need Info Brindusa Tot Please)]

Attachment: search.webm

Hi,

I've tested this on windows 10 pro, 80.0a1 (2020-07-13) (64-bit), Release 78.0 (64-bit and Beta 79.0b5 (64-bit) and was not able to reproduce.

Please test if the issue occurs to you in safe mode (add-ons disabled). Here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue persists, also test it using a fresh profile, you can find the steps to do that below:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Also, try this on the latest version of nightly. You can download it from here: https://nightly.mozilla.org/

I will move this over to a component so developers can take a look over it. If is not the correct component please feel free to change it to an appropriate one.

Thanks for the report.

Best regards, Clara.

Comment 2

[Clara Guerrero ( Need Info Brindusa Tot Please)]

Hi,

I'm marking this as Resolved-Incomplete due to lack of response. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.

Regards, Clara.