Closed Bug 1654108 Opened 4 years ago Closed 3 years ago

Not able to create account with mortgage website

Categories

(Web Compatibility :: Site Reports, defect)

defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: camd, Unassigned, NeedInfo)

Details

https://umpquabank.mymortgage-online.com/?loanapp

There is a spinner that spins indefinitely. I was able to get through on Safari (though it asked me to disable some tracking to do so).

I'm on Nightly: 80.0a1 (2020-07-17) (64-bit)
On a mac.

The issue is reproducible on any browser Firefox/Chrome/Safari.
https://prnt.sc/zqdv2t

Tested with:
Browser / Version: Firefox Nightly 87.0a1 (2021-02-15), Chrome 88.0.4324.150, Safari 13.1.2 (15609.3.5.1.3)
Operating System: Mac OS 10.15.6, Windows 10 Pro

Based on the above, this is not a compatibility issue but a site issue.

Karl do you experience different behavior on Safari?

Flags: needinfo?(kdubost)

yeah same thing in Safari. This is not a webcompat issue.
And I would be careful with this website which seems not completely straight.

Flags: needinfo?(kdubost)

Needs Triage.

Flags: needinfo?(raul.bucata)
Flags: needinfo?(oana.arbuzov)
Status: NEW → RESOLVED
Closed: 3 years ago
Flags: needinfo?(raul.bucata)
Flags: needinfo?(oana.arbuzov)
Flags: needinfo?(cameron)
Resolution: --- → WORKSFORME
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