Not able to create account with mortgage website
Categories
(Web Compatibility :: Site Reports, defect)
Tracking
(Not tracked)
People
(Reporter: camd, Unassigned, NeedInfo)
Details
https://umpquabank.mymortgage-online.com/?loanapp
There is a spinner that spins indefinitely. I was able to get through on Safari (though it asked me to disable some tracking to do so).
I'm on Nightly: 80.0a1 (2020-07-17) (64-bit)
On a mac.
Comment 1•4 years ago
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The issue is reproducible on any browser Firefox/Chrome/Safari.
https://prnt.sc/zqdv2t
Tested with:
Browser / Version: Firefox Nightly 87.0a1 (2021-02-15), Chrome 88.0.4324.150, Safari 13.1.2 (15609.3.5.1.3)
Operating System: Mac OS 10.15.6, Windows 10 Pro
Based on the above, this is not a compatibility issue but a site issue.
Karl do you experience different behavior on Safari?
Comment 2•4 years ago
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yeah same thing in Safari. This is not a webcompat issue.
And I would be careful with this website which seems not completely straight.
Comment 4•3 years ago
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I've manage to click the "Sign in" button and I was redirected to "Login" form.
URL: https://idp.elliemae.com/authorize?client_id=srtrz0d2&site_id=4192102578&response_type=code&redirect_uri=https%3A%2F%2Fumpquabank.mymortgage-online.com%2Fborrower-app%2Flogin%2F%3FsiteId%3D4192102578&scope=ccbp%20cc&instance_id=be183267&logo_url=https%3A%2F%2Fasset-service-bucket-prod.s3.us-west-2.amazonaws.com%2Fdb24e07a-2e73-450c-ad7c-e469c2283418&logo_alt_text=Logo&bust=501&apiBaseUrl=https://api.elliemae.com
I've create an account and successfully sign in.
https://prnt.sc/1dxrusl
https://prnt.sc/1dxscsm
Tested with:
Browser / Version: Firefox Nightly 92.0a1 (2021-07-20)
Operating System: Windows 10 Pro
Cameron could you check again using the provided URL?
Description
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