Closed Bug 1654825 Opened 4 years ago Closed 4 years ago

loading the emails is slow

Categories

(Thunderbird :: Mail Window Front End, defect)

defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1652279

People

(Reporter: sguarin, Unassigned)

References

Details

(Keywords: perf)

Attachments

(1 file)

Attached image Thunderbird issue.PNG

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0

Steps to reproduce:

Hello, with the last Thunderbird version 78 that I upgraded yesterday, I has problems because on this version the emails don't load fast, I need to wait many minutes waiting for the email be loaded to see it, I can see the email in the inbox mesage but when I click on it i cannot see nothing and the system shows downloading message and I need to wait for long time

Actual results:

The emails don't load even when I can see these on the inbox, but when I click on the email to read it the software doesn't shows the content of it, so I need to wait long time and the mouse pointer shows that the system is busy, I also have another computer with the 68 version an on it there is not problem loading the emails.

Expected results:

As soon as I click on an email I should see the content of the email without waiting as it does in the 68 version

Very likely this is bug 1652279. If the the problem is not gone after that is fixed (soon) then we can reopen this bug.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Depends on: 1652279
Keywords: perf
Resolution: --- → DUPLICATE
Summary: don't load the emails fast → loading the emails is slow
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