Cannot turn ON Firefox's VPN - no option shown for it
Categories
(Firefox :: Untriaged, defect)
Tracking
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People
(Reporter: TruthQuest, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0
Steps to reproduce:
Hit the 3 lines (Open Menu) button.
Firefox's VPN option is not listed in the dropdown menu.
Tried the Protection Dashboard. But that just took me to a section of the Options (settings). That section merely said tracking protection is turned on. But not the VPN.
In fact, no VPN option is listed, in the Options.
Actual results:
Diddly squat.
Expected results:
There should be a user friendly option to turn Firefox's built in VPN ON.
I have no clue whether this is a defect report or request for enhancement. But Firefox's VPN used to be there, and worked. Firefox later had some kind of corruption, so I uninstalled and re-installed it. Now, that VPN option is gone.
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Comment 1•5 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Updated•5 years ago
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Comment 2•5 years ago
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'Infrastructure & Operations / Mozilla VPN: Support requests' is for the Mozilla Corporate VPN (we had the name 'Mozilla VPN' before the product launched). We have neither the ability nor access to handle the product support.
The VPN product is not supported via Bugzilla. Based on that, I am closing this, with a pointer to https://vpn.mozilla.org/ and https://support.mozilla.org/ - which has a Mozilla VPN support section, they would be more likely to know what their plans are for any integration.
At the same time, I am moving this back to Firefox/Untriaged because, if I have misunderstood this and it's more related to Firefox and inappropriate for the expected support channel, then it's going to need to be retriaged, and that seems like a good place for it to be if it's reopened.
Description
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