quick search not working on Sent folder on one email account
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: eberger, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0
Steps to reproduce:
I searched for a group of words within the body of a sent email by copying 5 words from a known sent email and placing them in quotes. If I do a global search, the message is found. However, if I do the search as a quick search on the Sent folder, making sure that Sender, Recipients, Subject, and Body are all turned on I find nothing. However, doing a quick search on the Inbox does work.
The above problem occurs on my Compuserve/AOL account. When I tried this search on my Comcast IMAP account it worked fine.
Is this a Compuserve issue, or a known problem, or is there some refresh/rebuild I should do on my Compuserve sent mail folder? But as I said, the global search finds the email in that folder, just not the quick search.
I am using Tbird 68.11.0 (32-bit) on a Win10 machine V2004.
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Comment 1•5 years ago
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Reporter, does this happen for you when using version 78? You can update by going to help > about.
I have not yet updated to 78. I have been holding off since one of my add-ons does not yet work in 78. Also I am generally happy with the current 68 and would like to wait till more of the bugs are worked out. I am not typically an early adopter. I will let you know once I adopt and check it out. Thank you.
So, did you update?
Thanx for asking. I did a trial update on my old PC and 78 seems to in general work fine. I have also found updated or replacement add-ons. I haven't yet used it extensively or tried this particular search mentioned in this complaint. I can tell you I continue to be dissatisfied in general with the search in 68.12. Fortunately I have Copernic Desktop Search on my PC and it also indexes emails so I use that when I really need to find something. I plan to put 78 on my main PC later this month and will report back when I know more. Thanx again.
Thanx again for the follow. I solve the problem in v68. I did not realize there was a folder rebuild index option. That solved the problem. And I am now running version 78.6 and that seems good too.
Resolved per whiteboard and Comment 5
Description
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