The updated version of firefox 79.0 (64-bit) doesn't allow images to show in my Canvas LMS! It's the latest version of Canvas. Please help - I don't want to use Safari ( where it works)
Categories
(Firefox :: Untriaged, defect)
Tracking
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People
(Reporter: pd, Unassigned, NeedInfo)
Details
Attachments
(1 file)
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21.32 KB,
image/png
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Details |
missingimages.png
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:79.0) Gecko/20100101 Firefox/79.0
Steps to reproduce:
Updated Firefox
Actual results:
When working in our Canvas LMS (which is up to date, and cloud based), images added don't show up - just a little icon. Worked just fine until I updated Firefox ...
Expected results:
I should see the image I uploaded!
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Comment 1•5 years ago
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Hi Penny,
Try to disable Tracking Protection, reload the page and see if this issue still persists. You can disable the tracking protection for Canvas by going to the site, clicking on the Blue Shield icon from the address bar and toggle the ON/OFF button from the top of the Tracking protection window. Please make sure you reload the site after.
Let me know id that solves the issue or not. Thanks!
You are correct! But the tracking program turned out to be my Privacy Badger - not Mozilla! Turns out it doesn't play well with a tracker in Canvas. Once I disabled that flag on Privacy Badger I had all my images back.
Thanks so much for considering a solution to this.
Penny
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Comment 3•5 years ago
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Glad to help!
Description
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