Closed Bug 1659234 Opened 4 years ago Closed 4 years ago

[SUMO User Issue] Specific email not receiving emails Investigation of <jjjaaaooo@bol.com.br>

Categories

(Cloud Services :: Server: Firefox Accounts, task)

78 Branch
x86_64
Windows 10
task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: jjjaaaooo, Assigned: jbuck)

Details

Attachments

(1 file)

Attached image image.png

User:
Support Case link

The user has tried the following:
*

I verified with the user that their email is indeed working.

Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.

Flags: needinfo?(jjjaaaooo)

Hi there, Firefox Accounts received bounces from your email address. I've cleared these bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks!

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Flags: needinfo?(jjjaaaooo)
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: