Closed Bug 1659384 Opened 5 years ago Closed 5 years ago

Categories

(Toolkit :: Password Manager, defect)

79 Branch
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: dieleviten, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0

Steps to reproduce:

I'd like to to register with welt.de (using Firefox 79 on Windows 10 64-Bit) >> WeltPlus >> "30 Tage gratis testen":
https://www.welt.de/finanzen/plus212747419/US-Aktien-Der-Irrtum-mit-dem-Welt-Index-so-funktioniert-die-viel-bessere-Sparidee.html

Actual results:

I clicked on the button "30 Tage gratis testen" >> domain change to secure.mypass.de, but I never reached the regristration form.

https://secure.mypass.de/sso/web/register?service=https%3A%2F%2Fcheckout.prod.ps.welt.de%2F%3FpromotionId%3D000000010003002%26shopId%3DWONP%26successUrl%3Dhttps%253A%252F%252Fwww.welt.de%252Ffinanzen%252Fplus212747419%252FUS-Aktien-Der-Irrtum-mit-dem-Welt-Index-so-funktioniert-die-viel-bessere-Sparidee.html%253Fnotify%253Dsuccess_subscription%26errorUrl%3Dhttps%253A%252F%252Fwww.welt.de%252Ffinanzen%252Fplus212747419%252FUS-Aktien-Der-Irrtum-mit-dem-Welt-Index-so-funktioniert-die-viel-bessere-Sparidee.html&adobe_mc=MCMID%3D40180649938796351631734772416710145752%7CMCORGID%3DB21B678254F601E20A4C98A5%2540AdobeOrg%7CTS%3D1597644692&cp=no

Expected results:

I tested different browser: Chrome, Edge, Brave, Vivaldi and Opera. All lead me to the registration form. Therefore, I concluded this must be a problem of Firefox.

In addition:
I found the problem with another site I used to use, as I could not register with my password anymore. It leads to the same result: the wait symbol circles eternally

Hey Christian,

I tried reproducing this issue on the latest versions of Firefox Nightly 81.0a1, beta 80.0 and release 79.0 and i was able to create the accounts and reach any of the page without issues.

Can you test the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .

Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .

If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

Flags: needinfo?(dieleviten)

Hey Andrei,
Many thanks for your support. I took another way and could solve the problem on my end by deactivating the add-on Privacy Badger.

I had learned via "Console" that "some cookies use the "sameSite" attribute incorrect".

So, the add-on Privacy Badger has caused the problem as after deactivating all my add-ons, I tested every one of them.

Regards,
christian

Flags: needinfo?(dieleviten)

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Password Manager
Product: Firefox → Toolkit

Thanks for filing @Christian, and I'm glad you were able to resolve your issue. It sounds like this might be worth filing with the Privacy Badger team to see if there's anything they can do about it on their end.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INVALID
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