Closed Bug 1660295 Opened 5 years ago Closed 5 years ago

The created mailbox disappears after starting the program

Categories

(Thunderbird :: Untriaged, defect)

defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: artem.semenov, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

Debian 10:

  1. Add new mail account in Thunderbird. All works: it is in the mailbox tree, mail receiving works etc.
  2. Restart Thunderbird.

This is similar to a mail storage processing problem.
I suppose https://bugzilla.mozilla.org/show_bug.cgi?id=1658345 related to the same thing.
This started happening after the latest updates.

Actual results:

The created mailbox disappeared from the mailbox tree. (Account directory presents in the {profile folder}/mail.)

Expected results:

The created mailbox must not disappear from the mailbox tree.

I've found the reason. The reason is the mount options. The profile is stored on the cifs based NAS. So (only differences are shown):

doesn't work:

nosuid,nodev,noexec,vers=1.0,uid=1000,forceuid,gid=1000,forcegid,rsize=130048,wsize=65536

correct works:

vers=default,uid=0,noforceuid,gid=0,noforcegid,rsize=1048576,wsize=1048576

I don't know which option affects, but previous versions of Thunderbird (68.8 - exactly, 68.9 - may be, 68.10 - not sure) worked fine with the option set that doesn't work now.

Reporter, does this happen for you when using version 78? You can update by going to help > about.

Whiteboard: [closeme 2020-09-25]
Attached image Screenshot_About.png

(In reply to Wayne Mery (:wsmwk) from comment #2)

You can update by going to help > about.

Was it just a joke? I can't update by going to help -> about. It's Debian - software updates are performed using the package manager.
Of course, I can download sources and build Thunderbird myself but it's a lengthy process - is it really necessary?

https://packages.debian.org/search?searchon=sourcenames&keywords=thunderbird shows me 78 version except for Debian 8, so did you update and check the issue on that version?

Whiteboard: [closeme 2020-09-25] → [closeme 2020-12-15]

I've updated TB to version 78 a while ago, but didn't revert mount options (see https://bugzilla.mozilla.org/show_bug.cgi?id=1660295#c1).
The problem hasn't shown up since I changed the mount options. Therefore, I can't say anything about the impact of changing the version.

Resolved per whiteboard and Comment 6

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2020-12-15]
Resolution: INCOMPLETE → WORKSFORME
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