Closed Bug 1660919 Opened 5 years ago Closed 5 years ago

due to recent bad update, when I click on write, my personal address book does not come up, which makes thunderbird more tedious; please correct this mistake!

Categories

(Thunderbird :: Message Compose Window, defect)

x86_64
Windows 7
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: eric, Unassigned)

Details

(Whiteboard: [support])

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36

Steps to reproduce:

When I click write, the personal address book just stopped coming up.

Actual results:

When I click write, the personal address book just stopped coming up.

Expected results:

the personal address book should come up, like it did before!

Recent bad update to what from what? Thunderbird?

The current mainstream release is 68.11.0.
Check Help > Troubleshooting Information for the version.

It depends on what account I am composing from as to what address appears in the From: field when I click "Write". It is that accounts address.
No address book has ever appeared.

I can open the composition dialog using "Write".
Select View > Contacts Sidebar, or just press the F9 function key.
Select "Personal Address Book" in the list.
Select an address from the "Personal Address Book".
Click the "Add to To:" button.
Compose a message.
Send the message.
Open the composition dialog again and "Personal Address Book" is still selected.
Still selected if I quit and restart Thunderbird and compose a new message from any account.

Can you give more detailed steps to follow?

Component: Untriaged → Message Compose Window
Flags: needinfo?(eric)
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Whiteboard: [support]
Summary: due to recent bad update, when I click on write my personal address does not come up, which makes thunderbird more tedious; please correct this mistake! → due to recent bad update, when I click on write my personal address book does not come up, which makes thunderbird more tedious; please correct this mistake!
Summary: due to recent bad update, when I click on write my personal address book does not come up, which makes thunderbird more tedious; please correct this mistake! → due to recent bad update, when I click on write, my personal address book does not come up, which makes thunderbird more tedious; please correct this mistake!

(In reply to WaltS48 [:walts48] from comment #1)

Recent bad update to what from what? Thunderbird?

The current mainstream release is 68.11.0.
Check Help > Troubleshooting Information for the version.

No. If you go to https://www.thunderbird.net/en-US/download/ , the latest release it gives you is 78.2.0!!!!!!

(In reply to Worcester12345 from comment #2)

(In reply to WaltS48 [:walts48] from comment #1)

Recent bad update to what from what? Thunderbird?

The current mainstream release is 68.11.0.
Check Help > Troubleshooting Information for the version.

No. If you go to https://www.thunderbird.net/en-US/download/ , the latest release it gives you is 78.2.0!!!!!!

I know that.

The question was for the reporter.

Also 68.12.0 was released today as an update to 68.11.0. Updates from 68.x.x to 78.x.x are not enabled.

Reporter, could you answer the questions asked in comment 1?
Apologies for forgetting the NI before.

Eric (reporter), if you don't answer our questions, how do you expect us to understand or address your problem?

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
Flags: needinfo?(eric)
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